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RODEWAY INN hotel

Front Desk Agent

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Job Description

Overview We are seeking a dynamic and personable Front Desk Agent to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring smooth operations at the front desk. Your energetic and professional demeanor will help foster a positive environment while managing a variety of administrative and clerical tasks with efficiency and enthusiasm. This position offers an exciting opportunity to showcase your organizational skills, technical proficiency, and customer service expertise in a fast-paced setting. Responsibilities Greet visitors, clients, and staff warmly, providing excellent customer service and ensuring a positive first impression Manage multi-line phone systems to handle inquiries, direct calls accurately, and relay messages promptly Maintain organized filing systems, manage data entry tasks, and update spreadsheets using productivity software such as Microsoft Office and Google Workspace Handle office management duties including calendar management, appointment scheduling, and coordinating meetings or events Utilize computer skills for tasks such as word processing, proofreading documents, and managing client communication via email or chat platforms Support administrative functions like bookkeeping with QuickBooks, filing documents, and maintaining office supplies Demonstrate strong phone etiquette and organizational skills to ensure efficient office operations and client support Requirements Proven experience in office management or administrative support roles with clerical experience preferred Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, spreadsheets, and data entry tools Technical proficiency with computer literacy across various productivity software and office equipment Excellent organizational skills with the ability to prioritize tasks effectively in a busy environment Strong customer service skills with experience in front desk or reception roles Bilingual abilities are highly desirable to assist diverse client needs Experience with multi-line phone systems, calendar management, and office management tools is preferred Knowledge of QuickBooks or bookkeeping experience is a plus Ability to handle sensitive information discreetly while maintaining professionalism at all times Join us as a Front Desk Agent to be an essential part of our team! Your energy, organizational prowess, and commitment to excellent service will help create a welcoming atmosphere that leaves a lasting positive impression on everyone who walks through our doors. We value your skills and dedication—come grow with us!
Pay:
$17.65 - $18.65 per hour
Benefits:
Flexible schedule People with a criminal record are encouraged to apply
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance