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Administrative
Receptionist
Groton, CT

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Robert Half

Receptionist

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Job Description

We are seeking a dependable and customer-focused Receptionist for a long-term contract opportunity in Groton, Connecticut. This role is a great fit for someone who enjoys helping people, thrives in a busy clinical setting, and takes pride in creating a welcoming and organized front-desk experience. You will play an important role in supporting patients, coordinating appointments, and keeping daily administrative operations running smoothly. Based on general knowledge.

What You'll DoGreet patients and visitors warmly and create a positive first impression at the front desk. Based on general knowledge.

Answer incoming calls, respond to routine questions, and direct messages or urgent concerns to the appropriate team members. Based on general knowledge.

Schedule appointments, maintain provider calendars, and help support an efficient daily patient flow. Based on general knowledge.

Complete patient check-in tasks, confirm demographic information, and collect required forms or documentation. Based on general knowledge.

Verify insurance information and help confirm coverage details before or during patient visits. Based on general knowledge.

Use Epic to update patient records, review appointment details, and support accurate documentation. (
Source:
Q1 2026_The Demand for Skilled Talent.pdf)Provide administrative support in a fast-paced medical office while managing multiple priorities with professionalism and attention to detail. Based on general knowledge.

What We're Looking ForPrevious receptionist, front-desk, or medical office support experience. Based on general knowledge.

Strong communication and customer service skills with a friendly, patient-focused approach. Based on general knowledge.

Experience working in a fast-paced environment and staying organized throughout the day. Based on general knowledge.

Familiarity with appointment scheduling, patient intake, and general administrative support. Based on general knowledge.

Hands-on experience with Epic is strongly preferred. (
Source:
Q1 2026_The Demand for Skilled Talent.pdf)