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Receptionist/Administrative Assistant
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M.J.A. Behavioral Health & Wellness
Shelton, CT (In Person)
$46,800 Salary, Part-Time
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Job Description
Receptionist/Administrative Assistant M.J.A. Behavioral Health & Wellness - 1.7 Shelton, CT Job Details Part-time $20 - $25 an hour 1 day ago Benefits Health insurance 401(k) Paid time off Qualifications Customer communication Teamwork Administrative experience Attention to detail Organizational skills Time management Full Job Description Job Overview MJA Behavioral Health & Wellness believes that everyone should have access to quality mental health care, and that the well-being and professional growth of our team is just as important as the care we provide. We foster a supportive, inclusive, and collaborative environment that encourages professional development, accountability, and long-term growth. We are seeking a highly organized, professional, and client-centered Administrative Assistant to support our growing practice in Fairfield and Shelton, CT. This role serves as the first point of contact for clients and plays an essential part in maintaining smooth daily operations. The ideal candidate is warm, detail-oriented, proactive, and interested in being cross-trained in insurance billing and copay processing within a behavioral health setting. Key Responsibilities Manage client scheduling, appointment coordination, cancellations, and waitlists for multiple therapists and medication providers Serve as the first point of contact by answering phones, responding to emails, and providing general practice information to potential and existing clients Support the new client intake process by gathering required information, matching clients with appropriate clinicians, scheduling appointments, and issuing required patient documentation Verify insurance benefits, eligibility, and authorizations as need; communicate coverage details to clients as needed Support billing processes including processing copays and payments, and assisting with claim follow‑up and insurance issues Maintain accurate and organized electronic health records, forms, and required documentation Ensure compliance with HIPAA and practice policies in all client communications and record handling Assist with client transitions, referrals, and communication during provider changes or leaves Manage office supplies and support daily operational needs Provide administrative support to practice leadership, including reports, scheduling, and special projects Communicate with clinicians regarding their clients and any changes to schedules Qualifications Prior administrative, front desk, or office support experience required Experience in a medical, mental health, or healthcare setting preferred Interest in learning medical billing and insurance processes Strong organizational skills and attention to detail Ability to handle confidential information professionally Reliable, punctual, and comfortable in a fast-paced environment Skills Clear and professional written and verbal communication Strong time-management and multitasking ability Comfort using Electronic Health Records (EHR) systems Basic knowledge of insurance verification and copay processing (preferred but not required) Problem-solving mindset with strong customer service skills Compensation & Schedule Competitive compensation, commensurate with experience Part time with potential opportunity for full time In-office in Shelton Consistent weekday availability required What We Offer Beautiful Shelton and Fairfield offices Supportive and collaborative team environment Training in billing and insurance processes Administrative leadership support A growth-oriented workplace committed to team sustainability and development How to Apply Please apply directly through our website at: mjabehavioralhealthandwellness.com/join-us Applications submitted via our website will receive priority review.