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Trumbull Pediatrics
Front Office Receptionist (Weekends)
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$39,164 / year median in Connecticut
+9% projected growth
Job Description
Pediatric office is looking for a Front Office Receptionist Job Duties Must be able to multitask in a fast-paced environment Supervision of patient scheduling, registration, medical records, data entry, insurance verification and bill/copay collection. Available to work weekend on as needed basis to help with weekend coverage. Coordination of the day-to-day operations of the practice & promoting excellent customer service by all levels of the staff Develops, implements, and maintains office policies and procedures Maintains and manages all filing and organizational systems for the practice Ensures patient satisfaction, including troubleshooting when there is a complaint Ensures regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations. Ensures staffing is appropriate for day-to-day operations Experience Minimum of 1 year in a medical office setting. Willing to train Knowledge, Skills, and Abilities Knowledge and experience in all aspects of billing. Knowledge of regulations related to Medicare, Medicaid, and commercial insurance. Knowledge of HIPAA and labor law Strong customer service skills Skill in using healthcare software and computer systems Knowledge of maintaining supplies and equipment for the medical setting. Multitasking skills & Problem-solving skills Professional communication and presentation skills, including face to face, email, telephone, and video conference. Knowledge of continuous process improvement concepts and practices Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the general public, of all age levels from child to senior citizen. Expected Salary Hourly amounts vary based on years of experience and education