Overview Heal Well is seeking a warm, organized, and personable Front Desk Receptionist to be the welcoming face of our wellness practice. This role is an important part of creating a positive experience for every client who walks through our doors. The ideal candidate is friendly, professional, dependable, highly organized, and comfortable communicating with clients both in person and over the phone. In addition to supporting daily front desk operations, this individual will help ensure appointments, client communication, wellness services, and administrative responsibilities flow smoothly throughout the day. Responsibilities Warmly greet clients and create a welcoming, professional environment. Answer incoming calls and messages professionally and assist clients with questions regarding appointments and services. Schedule, confirm, reschedule, and manage client appointments. Support an organized and efficient client check-in and check-out process. Communicate clearly with clients regarding available services, wellness packages, memberships, and scheduling options. Collect payments and assist with front desk transactions as needed. Maintain accurate client information and complete administrative and data-entry tasks. Maintain a clean, organized, and welcoming front desk and reception area. Assist with inventory and organization of wellness and retail products. Communicate effectively with practitioners and other team members regarding scheduling and client needs. Assist with client follow-up communication as directed by the practice. Support general administrative responsibilities and practice projects as needed. Qualifications Previous front desk, receptionist, administrative, healthcare, wellness, spa, or customer service experience preferred. Exceptional interpersonal and customer service skills. Warm, professional, and confident communication style. Strong organizational skills and attention to detail. Ability to manage multiple responsibilities while maintaining a calm and positive presence. Comfortable learning scheduling, client management, and practice software. Basic computer proficiency, including email, spreadsheets, data entry, and office software. Dependable, proactive, and able to work both independently and collaboratively. Genuine interest in health and wellness and helping others feel supported in their wellness journey. What We're Looking For At Heal Well , the front desk is more than answering phones and scheduling appointments. This person is often the first and last interaction a client has with our practice and plays an important role in helping each person feel welcomed, cared for, and supported. We are looking for someone who takes ownership of their responsibilities, pays attention to the details, communicates well, and genuinely enjoys helping people. If you are organized, personable, dependable, and passionate about health and wellness, we would love to hear from you.

Pay:

$18.00 per hour

Work Location:

In person