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K
Kirby & Holloway
Front Desk Receptionist
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Based on Delaware data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$37,800 / year median in Delaware
+7% projected growth
Job Description
Job Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a smooth and professional front office experience. Your enthusiasm and organizational skills will help create a positive environment while managing administrative tasks efficiently. This paid position offers an exciting opportunity to develop your office management expertise and enhance your customer service skills in a dynamic setting. Responsibilities Greet visitors warmly and direct them appropriately, maintaining excellent phone etiquette at all times. Manage multi-line phone systems to handle incoming calls promptly and professionally, transferring or taking messages as needed. Maintain organized front desk operations, including filing, data entry, and managing appointment calendars using Microsoft Office and Google Workspace tools. Support office management tasks such as scheduling meetings, managing calendars, and coordinating appointments for staff or clients. Handle clerical duties including proofreading documents, preparing spreadsheets, and maintaining accurate records with attention to detail. Provide exceptional customer support by addressing inquiries, assisting with basic troubleshooting, and ensuring client communication is clear and courteous. Perform general office duties like filing, photocopying, and managing supplies to keep the reception area efficient and welcoming. Skills Proven experience in office management or administrative roles with strong organizational skills. Excellent computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and data entry tasks. Calling customers to get orders. Strong multi-tasking abilities with effective time management to prioritize tasks efficiently. Exceptional customer service skills combined with professional phone communication and phone etiquette. Bilingual capabilities are highly desirable to assist diverse client needs effectively. Experience with front desk operations in manufacturing is a plus. Technical proficiency in handling spreadsheets, proofreading documents, and managing office software tools. Join our team to be part of a vibrant environment where your organizational talents and friendly demeanor will make a meaningful impact every day!