Guest Services

UP TO $17 Per Hour!! Ocean Grove Post Acute in beautiful Millsboro, DE is hiring for a Full Time Guest Services position. This position works the hours of 12pm-8pm. This has an every other weekend commitment.

Job Overview:

The Guest Services team member provides the initial introduction to our facility. Ideal candidate will possess exceptional customer service skills, pleasant telephone voice, great people skills, and the ability to multi-task while maintaining a calm, focused, and patient disposition. Guest Services must be professional, personable, friendly, and able to handle a variety of communication situations as well as administrative tasks and multitask. Job Duties Cordially and professionally greet and direct residents, visitors, callers, and staff. Become acquainted with staff members and their functions in order to properly route calls Complete various administrative projects as directed by supervisor. Possess appropriate computer skills needed to effectively accomplish required tasks. Cooperate with other departments to facilitate communications and notification of immediate needs. Ability to follow procedures for medical emergencies and urgent matters.

QUALIFICATIONS

: Guest Services candidate will have exceptional customer services/sales experience. Minimum requirement of a high school diploma. Maintain confidentiality/HIPPA at all times as it relates to resident information and business functions. Practice good judgment at all times. Dependable attendance. Maintain proper dress code in uniform.

We are offering the following:

401K Match Tuition Reimbursement Benefits (Medical, Dental, Vision) SOFI Wellness Competitive Rate Advancement Opportunity