A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Receptionist Applications Engineering Group, Inc Atlantic Beach, FL Job Details Full-time $17 an hour 20 hours ago Benefits Health insurance Paid time off Retirement plan Qualifications Visitor query response Computer operation Confidential information handling Microsoft Outlook Phone communication Computer literacy Spreadsheets Client inquiry handling Research Administrative experience High school diploma or GED Microsoft Teams Telephone systems Multi-line phone systems Clerical experience Technical Proficiency Quality data entry Full Job Description Job Overview Join us to be part of a vibrant team that is dedicated to delivering exceptional service while advancing your career in a supportive environment. This role is ideal for a motivated individual eager to develop their administrative expertise while making a positive impact every day. Our firm is currently seeking a reliable and punctual, organized, and welcoming Receptionist to serve as the face of our organization. In this multi-faceted role, you will manage front-desk reception, deliver exceptional hospitality to our visitors, and oversee vital administrative workflows. Your professional approach, attention to detail, and energetic problem-solving will ensure a remarkable first impression for our clients while keeping daily office operations running smoothly and efficiently.
KEY RESPONSIBILITIES
Front Desk Operations & Hospitality Client & Visitor Engagement:
Greet visitors, clients, and guests with warmth and professionalism, providing excellent customer service and ensuring a welcoming environment.
Call Management:
Promptly and courteously answer a multi-line phone system, screen and direct calls efficiently, and deliver detailed messages to the appropriate personnel.
Access Control & Safety:
Monitor visitor logbooks, issue security badges, and enforce front-office security and safety procedures.
Environment Maintenance:
Keep the reception desk, lobby, breakroom, and shared common spaces clean, orderly, and well organized.
Case File Administration Database & File Setup:
Establish new case records in the company database, assemble files (electronically and occasionally hard-copy), handle accurate data entry, and perform regular record updates.
Calendar & Deadline Coordination:
Schedule appointments, meetings, phone conferences, inspections, depositions, and trial testimony using Outlook calendar management tools.
Caseload Tracking:
Monitor active consultant caseloads and track upcoming project milestones and hard deadlines to keep the team on schedule.
Evidence & Media Handling:
Maintain confidential materials, media files and evidence lists with complete discretion.
Operations, Document Control & Logistics Quality Control & Proofreading:
Proofread technical reports, court documents, and client correspondence to ensure high accuracy, clear grammar, and proper formatting.
Mail & Package Handling:
Sort, log, and distribute incoming mail, packages, and deliveries.
Procurement & Inventory:
Monitor office stock levels and order office supplies, shipping materials, standards, and exemplar items as directed.
General Administrative Support:
Conduct basic product or operational research and assist internal teams with general office projects as needed.
REQUIREMENTS & QUALIFICATIONS
Experience & Education High school diploma or GED required; college coursework or an Associate/Bachelor's degree is desirable. Some experience in an administrative support, front desk, or clerical role preferred.
Outstanding dependability, attendance record, and punctuality, with a commitment to opening the office on time and maintaining consistent front desk coverage.
Software Literacy:
Strong computer literacy with proficiency in Microsoft 365 (Word, Excel, Outlook, Teams, etc.) and other productivity software.
Communication & Detail:
Exceptional written and verbal communication skills with knowledge of multi-line phone etiquette; meticulous attention to detail for proofreading and data entry.
Organization & Multitasking:
Exceptional time-management and organizational skills, with the ability to prioritize tasks, work under pressure, and manage multiple responsibilities simultaneously under limited supervision.
Discretion & Confidentiality:
Absolute integrity and discretion required; candidate must execute and adhere to a strict confidentiality agreement due to sensitive client materials.
Problem Solving & Reliability:
Self-motivated with strong logical thinking skills to address client inquiries independently or route them appropriately.
Physical Demands & Work Environment Physical Requirements:
Extended periods of sitting at a primary workstation, short periods of walking, and occasional light-to-moderate physical labor (e.g., lifting supply boxes, light cleaning and upkeep, or using a step ladder and/or basic hand tools).
Equipment Used:
Personal computer workstation, multi-line telephone system, copier/printer/scanner, standard janitorial tools, standard office equipment.
