Receptionist/Administrative Assistant Savings Pest Control Coral Springs, FL Job Details Full-time $2,720 a month 21 hours ago Benefits Paid holidays Paid time off Qualifications Google Sheets Google Docs Customer service Writing skills Slack English Dispatching Attention to detail Computer skills CRM system proficiency Gmail Full Job Description Role Overview This position supports daily field operations and customer experience for a growing Treasure Coast pest control company. You'll manage technician scheduling, dispatching, customer communications, vendor coordination, and back-office systems — working from our Vero Beach office alongside our team. You will directly impact route efficiency, customer retention, and company growth. This is an early-stage, high-responsibility role with long-term growth potential. Responsibilities Scheduling & Dispatching Build and optimize daily technician routes Confirm next-day schedules Handle rescheduling and emergency adjustments Ensure technicians start each day prepared and organized Customer Service Answer inbound calls professionally Manage service confirmations and follow-ups Handle billing questions and invoice reminders Resolve customer concerns calmly and effectively Administrative Operations Maintain accurate CRM records (FieldRoutes) Process payments and follow up on unpaid invoices Track recurring services and notes Keep systems clean and organized Vendor & Inventory Management Order chemicals and supplies Communicate with vendors Track inventory needs proactively Skills & Traits We Value Reliability & strong attendance High attention to detail Clear, confident phone presence Strong written English Organized and structured thinker Able to follow processes and improve them Calm under pressure Proactive communicator Requirements 1+ year of BPO, customer service, dispatching, or scheduling experience Excellent verbal and written English Comfortable using Google Workspace (Gmail, Sheets, Docs), Slack, and CRM systems (FieldRoutes preferred) Must be able to work in-person at our Vero Beach or Coral Springs office Reliable transportation Available during business hours, 8 AM-5 PM EST, Monday-Friday Compensation & Benefits $32,640/year salary, 40 hrs/week) PTO days per year Paid holidays Quarterly performance bonuses Growth opportunities as the company scales

Pay:

$2,720.00 per month Application Question(s): Please paste a link to a short (1-2 min) video recording covering your experience and why you're interested in this role (Google Drive, Loom, or YouTube unlisted link all work).

Experience:

Customer service: 2 years (Required) Shift availability: Day Shift (Preferred)

Work Location:

In person