Receptionist/Office Assistant

Receptionist /

Office Assistant Duties and Responsibilities Job Description:

Thursday - Monday 8 hour shifts Answer phone and email inquiries, direct calls, address customers concern and provide company/events information Help customers with table reservations (Restaurant and Retail), take payment, keep records of all reservations. Perform clerical duties, maintain files, and organize documents; photocopy-scan all files for the office, email, etc. as needed Ship all orders that come to schneblywinery.com and miamibrewing.com safely and correctly by 4:30pm at the end of each business day for UPS pick to up Assist in planning company events, meetings and/or special projects and marketing materials Managing and completing reservations via TOCK and Woo Commerce. Logging sales reports for all departments Updating voicemail/Phone recordings. Assist with proof reading marketing ads. Assist in the Retail department as needed, includes learning POS system, wine tastings and provide exceptional customer service Assist in opening and closing Retail as needed Assist in taking virtual payments as needed Manage and maintain files, scanning records, and correspondence for meetings Type documents, drafts, and reports Oversee mail deliveries and packages Must obtain "TIPS" certification within 30 days of employment Assist creating flyers or any type of marketing materials Assist the General Manager as needed

Receptionist Uniform:

Business casual/work wear casual attire Nametag (Supplied by employer - If lost, employee will incur $10 replacement cost).

Closed toe shoes Reports to:

Office Manager •Management reserves the right to alter this job description at any given time as needed. Other duties may be assigned as required.

Job Type:

Full-time Pay:

$14.00 - $16.00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person