Veterinary Receptionist High-Volume Spay/Neuter & Basic Wellness Clinic Location:

Inverness, Florida Job Type:

Full-Time, Salaried Salary:

$1,440 biweekly ($37,440 annually), negotiable based on experience and finding the right fit for our team.

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Before You Apply:

Please Read Carefully

•We are a fast-paced, high-volume spay/neuter and basic wellness clinic with a small, tight-knit team. We are structured, efficient, and hold ourselves to high standards. We also support one another, maintain a sense of humor, and take pride in the meaningful work we do every day. Prior veterinary clinic experience is required and non-negotiable. We are not looking to train someone from outside the veterinary field. We need someone who already understands the basics of veterinary practice and can bring that experience into a busy, high-volume environment. This position is best suited for someone who is organized, dependable, efficient, comfortable with direct communication, and able to maintain accuracy while working at a fast pace. Please read the entire posting before applying to ensure this position is the right fit for you. ⭐ The Ideal Candidate We are looking for someone who: Thrives in a fast-paced, high-volume environment. Is naturally organized, efficient, and detail-oriented. Communicates confidently, professionally, and directly. Is team-focused and willing to jump in wherever needed. Takes accountability seriously and consistently shows up ready to work. Remains calm, professional, and solution-focused under pressure. Is open-minded, receptive to feedback, and willing to learn and follow our protocols. Understands the importance of both speed and accuracy in veterinary medicine. Can confidently communicate our clinic's policies, procedures, and standard of care to clients. This Is NOT the Job for

You If:

You prefer a slow-paced or low-volume environment. You struggle with multitasking, time pressure, or frequent interruptions. You dislike repetitive, structured workflows. You are uncomfortable with direct communication, feedback, or accountability. You have unreliable attendance or prefer a flexible or loosely structured schedule. You struggle to remain professional with emotional, frustrated, or upset clients. You are unwilling to follow established protocols or adapt to our workflow. You do not have prior veterinary clinic experience. Job Summary Snippet is seeking an experienced Veterinary Receptionist to support front desk operations in a high-volume spay/neuter and basic wellness clinic. This role requires strong veterinary client service skills, attention to detail, organization, and the ability to multitask efficiently. You will be responsible for keeping the front desk running smoothly while coordinating with the veterinary team, communicating with clients, managing records, processing payments, and supporting the daily flow of appointments and surgeries. The right candidate understands that veterinary reception is more than answering phones. It requires medical awareness, clear communication, sound judgment, teamwork, and the ability to keep things moving without sacrificing accuracy or patient care. Realistic Job Preview This is a genuinely busy clinic environment.

Your day may include:

High-volume surgical intake and discharge. High-volume wellness appointment check-in and check-out. Managing multiple phone lines while assisting in-person clients. Maintaining an organized, busy lobby with occasional wait times. Explaining pre-operative and post-operative instructions clearly and accurately. Following repetitive, detail-driven workflows. Moving quickly while maintaining accurate records, payments, and client information. Handling unexpected situations and competing priorities throughout the day. Key Responsibilities Manage client check-in, check-out, and front desk operations. Handle multiple phone lines, monitor emails, and schedule appointments efficiently. Coordinate surgical intake and discharge procedures. Clearly communicate pre-operative and post-operative instructions to clients. Maintain accurate patient records, client information, and data entry. Request and obtain medical records from outside veterinary clinics. Understand and communicate established vaccination protocols. Process payments, manage invoices, and maintain transaction accuracy. Coordinate closely with veterinarians, technicians, and other team members to maintain an efficient workflow. Confidently explain and reinforce our clinic's policies, protocols, and standard of practice. Identify missing information and address discrepancies before they disrupt patient care or clinic operations. Maintain professionalism and compassion when communicating with clients, including during stressful or emotional situations. Follow established procedures consistently while remaining adaptable when priorities change. Assist with other clinic duties as needed to support the team. Required Qualifications — Veterinary Experience Is Non-Negotiable Applicants must have at least one year of prior veterinary clinic experience. This requirement is firm. General customer service or office experience alone will not qualify. Qualifying experience may include working as a: Veterinary receptionist. Veterinary assistant. Veterinary technician. Veterinary team member in a comparable clinical support role. Candidates must have a working familiarity with veterinary clinic operations and be comfortable in a clinical environment.

Additional required qualifications:

Minimum of one year of veterinary clinic experience. Familiarity with veterinary terminology, patient records, and client communication. Working knowledge of vaccination protocols and routine veterinary workflows. Strong multitasking, organizational, and time-management skills. Excellent verbal and written communication skills. Ability to remain calm, professional, and accurate under pressure. Reliable attendance, punctuality, and a strong sense of accountability. Willingness to learn, follow, and consistently uphold clinic protocols. Ability to work collaboratively within a small team and accept constructive feedback. Please do not apply if you do not meet the veterinary experience requirement. Preferred Qualifications The following experience is a plus: Previous experience in a high-volume veterinary clinic. Experience with high-volume spay/neuter surgery intake and discharge. Experience in a veterinary wellness or medical front desk setting. Familiarity with veterinary practice management software. Experience explaining surgical instructions and coordinating patient records. Strong understanding of veterinary client communication and clinic workflow. High-volume spay/neuter experience is especially valuable, but the minimum one year of veterinary clinic experience is required.

Schedule & Paid Hours Tuesday-Friday:

7:00 AM-5:00 PM. First and third Saturday of each month: 7:00 AM-1:00 PM.

Daily lunch break:

1:00 PM-2:00 PM. This is a full-time salaried position with 80 paid hours per biweekly pay period . Each weekday shift consists of nine paid working hours. Scheduled Saturdays are six-hour shifts. (78 working hours bi-weekly).

Compensation & Benefits Salary:

$1,440 biweekly, equivalent to $37,440 annually, with compensation negotiable based on experience and fit. Employee discounts.

Paid time off:

Five days per year after successfully completing the three-month probationary period. Growth opportunities. Annual raises based on performance and clinic policies. What We Value Most We value reliability, accountability, teamwork, efficiency, professionalism, and a willingness to learn. We understand that no candidate knows everything, and we are happy to teach our specific protocols to someone with the right foundation. However, we need someone who already has veterinary clinic experience, understands the demands of clinical practice, and is ready to contribute to a busy team. If you are experienced in veterinary medicine, enjoy a structured and productive workday, communicate confidently, and take pride in doing things correctly, we encourage you to apply. We look forward to finding the right person to join the Snippet team!

Job Type:

Full-time Pay:

From $37,440.00 per year

Benefits:

Employee discount Paid time off

Experience:

Veterinary clinic: 1 year (Required)

Work Location:

In person