Family Safety Receptionist providing administrative assistance to the client for Child Protection and Children's Legal Services with answering inquiries and questions, and customer complaints. Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints. Complete follow up customer inquiries as necessary. Answer Incoming Calls Answer door and assist clients/families that come to the office Outgoing / Incoming Mail Delivery
- Postage Machine Tidy up Play Room (when used) Closure Letters Case Filing (file) Forms (use Share Drive) Assist with employee interviews Accept Supply Deliveries (put in supply room) Blue Book (keep stocked) Deliver Faxes (end of day) Replenish Copier Paper (end of day) Empty Recycle Boxes (end of day Tuesday and Friday) Skill
- Required / Desired
- Amount of Experience Ability to speak and understand English
- Required Ability to use office equipment, postage machine, copier, fax machine
- Required Strong job tenure in professional office environment
- Required
- 2 Years Experience with customer facing customer service in a professional environment
- Required
- 1 Years Professional appearance and courteous to customers
- Highly desired Experience in mail room processes and machines
- Highly desired Experience assisting with employee interviews
- Highly desired Experience with supply management
- Highly desired Experience using Share Drive
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Desired Notes :
Onsite
M-F, 8-5PM VIVA
is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status