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COR Medical Centers

Front Desk Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,046 / year median in Florida

+16% projected growth

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Job Description

Job Summary We are seeking a highly organized and friendly Front Desk Receptionist in Jacksonville to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires proficiency in handling multi-line phone systems, maintaining office organization, and supporting daily operations with efficiency and professionalism. Essential Duties and Responsibilities Greets patients and checks them in, confirming their insurance status, the ways in which they will pay, their medical histories, and any other relevant medical information. Takes some general diagnostic information including blood pressure, temperature, weight, and height and records this for the doctor's use in the examination and treatment. Manages the practice's schedule, makes appointments for patients, determines when the chiropractor is available and confirms appointments to make sure patients are on time. Collects and processes payments from patients and insurance companies. Controls the waiting room, attends to patient needs, and ensures the office runs on time. Distributes educational information to patients as instructed by the chiropractor. Maintains organized files on all patients. Abides by HIPAA laws regarding sharing of personal medical information. Attends to email correspondence. Answers the phones and addresses all patient questions and concerns. Calls in prescriptions to appropriate pharmacies under the chiropractor's direction. Keeps the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning at the end of each business day. Required Knowledge, Skills and Abilities Must be personable with a professional demeanor and able to exercise courtesy and tact with all patients. Must be familiar with HIPAA regulations and medical information sharing practices. Must be willing to undergo further training for giving X-rays, performing particular therapy treatments, and more. Must be willing to embrace a holistic health philosophy and be willing to explain to patients how chiropractic medicine fits into that philosophy. Must be able to multitask. Must be incredibly organized. Must have strong communications skills and be able to relate to people from all walks of life. Must be proficient with technology with fast typing skills and ability to learn medical and insurance billing software programs. Must be a self-starter and able to work with minimal supervision the majority of the time. Education and Experience High school diploma or GED equivalent required. Associate's or Bachelor's degree recommended. Must have two to three years' experience working with people, preferably in an office or medical office environment Experience with chiropractic medicine preferred. At COR Medical Centers, you will be part of a team that employs over 15 medical providers at 21 statewide locations and GROWING!
We offer:
Competitive salary Attractive PTO and paid holiday benefits Medical, dental and vision benefits Continuing Education and Career development A company culture that treats YOU and those we serve
LIKE FAMILY
What does it mean to work at COR Medical Centers. We are a place of positivity because of the committed individuals that share a passion for providing excellent health care services and an amazing patient experience. The team members at COR Medical Centers share a vision to be the medical provider of choice that returns patients back to a pain free lifestyle, which will allow them to live their life to the fullest. If you believe you share our vision and committed passion you should consider opportunities within our company because we provide: A place where you can grow and learn, and do your best! A company that invests in YOU! An environment that promotes quality healthcare and patient satisfaction. The opportunity to work with the latest technology, treatments, and highly trained medical professionals. The advantage of being a part of a culture that treats employees and those we serve "like family". We look forward to hearing from you!
Job Type:
Full-time Pay:
$16.00 - $18.00 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance
Experience:
Customer service: 1 year (Preferred)
Language:
Spanish (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Health Insurance
  • Dental Insurance