A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
We are seeking a qualified and dedicated applicant with
SPA EXPERIENCE
that wants to grow into a long term position here at Pure Bliss Company Overview Pure Bliss Day Spa Inc is a tranquil oasis. We are dedicated to providing exceptional spa and wellness experiences that rejuvenate and inspire our clients. Job Overview We are seeking a warm, organized, and self-sufficient Front Desk Coordinator to be the welcoming face of our spa. This role is responsible for creating an exceptional guest experience, managing appointments, supporting therapists, and maintaining a calm, professional environment. The ideal candidate is reliable, detail-oriented, and passionate about wellness and customer care. Duties Greet guests warmly, ensuring a friendly and professional first impression Manage appointment scheduling, confirmations, and check-outs using booking/POS software Answer phone calls, emails, and inquiries, providing accurate information about services and promotions Process payments, and retail sales with accurate cash handling Assist with retail merchandising, product recommendations, and upselling to enhance guest experience Maintain cleanliness and organization of the front desk, reception, and waiting areas Prepare treatment rooms between appointments and return spaces to original condition Communicate with therapists regarding schedule changes and client needs Ensure client notes and profiles are accurate and up to date Support daily operations including laundry, stocking supplies, cleaning, and inventory support Assist with product demos and promotion of special offers Experience Previous experience in a retail or customer service environment preferred Familiarity with POS systems, cashiering, and retail math techniques Strong communication skills, bilingual abilities are a plus for serving diverse guests Experience in customer service roles within grocery stores or retail settings is advantageous Ability to multitask efficiently while maintaining excellent attention to detail Knowledge of upselling techniques and product merchandising strategies Demonstrated professionalism in phone etiquette, cash handling, and guest interactions Join us to create memorable experiences for our guests while working in a lively, supportive environment that values your enthusiasm and dedication!
Pay:
$15.00 - $17.00 per hour
Benefits:
Employee discount Flexible schedule Application Question(s): why would you like to work here at the spa, or at a front desk in general ? What Previous Spa Experience Do You Have?
