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Small Steps Pediatric Therapy

Front Desk

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Job Description

Overview We are seeking a dynamic and friendly Front Desk professional to be the welcoming face of our organization. This role is vital in creating a positive first impression for visitors, clients, and team members while ensuring smooth administrative operations. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a proactive attitude to handle a variety of office tasks efficiently. Join us and be part of a vibrant team dedicated to delivering exceptional customer support and seamless office management. Duties Greet visitors and clients, warmly, providing outstanding customer service and ensuring they feel welcomed. Manage multi-line phone systems, answer inquiries promptly, and direct calls accurately to the appropriate departments or personnel. Maintain organized front desk area, including filing, data entry, and managing office supplies to support daily operations. Utilize productivity software such as Microsoft Office (Word, Excel) and spreadsheets to prepare documents, reports, and schedules. Handle calendar management for staff or executives, scheduling appointments and coordinating meetings efficiently. Perform clerical tasks including proofreading documents, managing correspondence, and maintaining accurate records using computer literacy skills. Support office management activities such as organizing files, processing invoices via QuickBooks or similar accounting software, and assisting with general administrative duties. Skills Proven experience in office administration or front desk roles with strong organizational skills. Excellent communication skills with proficiency in phone etiquette and client interaction. Technical proficiency in Microsoft Office suite (Word, Excel), spreadsheets, data entry, and general computer skills. Ability to manage multi-line phone systems effectively while maintaining professionalism during high-volume periods. Bilingual abilities are a plus to assist diverse client needs and enhance communication. Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment. Experience with office management tools such as calendar management software and productivity applications like Word processing and spreadsheets. Demonstrated clerical experience including filing, proofreading, and handling customer support inquiries. Join us in creating an inviting environment where organization meets exceptional service! We value energetic individuals who thrive on multitasking and delivering positive experiences every day. This paid position offers an opportunity to develop your administrative expertise while supporting our vibrant team's success!
Pay:
From $18.00 per hour
Benefits:
Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance