Front Desk Receptionist
Job
Holiday Inn Express and Suites
Lantana, FL (In Person)
$31,200 Salary, Full-Time
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Job Description
Front Desk Receptionist Lantana, FL Job Details Part-time | Full-time $14
- $16 an hour 1 day ago Benefits Employee discount Qualifications Organizing events Record keeping Guest relations Removing debris Floor cleaning Financial transaction processing Phone communication Customer service Greeting customers English Databases Administrative experience Window cleaning Task prioritization Stocking Clerical experience Productivity software Communication skills Entry level Client interaction via phone calls
Full Job Description Overview:
Hotel front desk employees are responsible for greeting guests, checking them in and out, and providing information about the hotel. They also manage reservations, process payments, and may help with special requests.Duties:
Answer and direct phone calls efficiently. Greet and welcome guests in a professional and friendly manner Maintain accurate records: Keep track of reservations and guest information Provide guest services: Answer questions and concerns, and guide guests for a comfortable stay Provide information: Share information about the hotel's amenities, local attractions, and room features Host events: Ensure preparations are made for conferences Maintain lobby areas throughout shift by sweeping and vacuuming entrance as needed, clean glass windows, stock market, check business center and remove trash and stock, refresh coffee station and clean as needed, check and clean public restrooms, and remain vigilant by staying at the desk and ensuring only guests are on property.Perform administrative tasks:
Maintain a customer database, respond to emails and faxes, and make arrangements for other employeesRequirements:
- Proven experience as a Front Desk Receptionist or similar role
- Must be proficient and experienced with Microsoft Office software program and preferably hospitality software.
- Strong communication skills and a customer-oriented approach
- Must have command of the English Language
- Ability to multitask and prioritize tasks effectively
- Able to stand for 8 hours This position offers the opportunity to work in a dynamic environment where your skills will be valued.
Job Types:
Full-time, Part-time Pay:
$14.00- $16.
Benefits:
Employee discountExperience:
Customer service: 1 year (Required) Ability toCommute:
Lantana, FL 33462 (Required) Ability toRelocate:
Lantana, FL 33462: Relocate before starting work (Required)Work Location:
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