Job Overview We are seeking a dedicated and professional Front Desk Receptionist/Scheduler to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of clerical tasks. This role requires strong organizational skills, computer literacy, and the ability to handle phone systems efficiently. If you thrive in a fast-paced environment and enjoy interacting with people, we would love to hear from you. Kids SPOT is back under original ownership and have spent the past year leading the company's turnaround ! Duties Greet and assist clients and visitors in a friendly and professional manner. Manage incoming phone calls, directing them to the appropriate personnel or taking messages as needed. Patient scheduling and handling medical records confidentially. Perform data entry tasks accurately, ensuring all information is accurate in our EMR systems. Ensure the front desk area is organized and welcoming at all times. Handle customer inquiries with professionalism and provide accurate information regarding services offered. Assist with administrative tasks as required to support office operations. Experience Previous experience as a Front Desk Receptionist or in a similar clerical role is preferred. Strong organizational skills with the ability to manage multiple tasks simultaneously. Proficient in using standard office software and equipment, including computers and printers. Bilingual candidates preferred. Excellent customer service skills, demonstrating patience and professionalism in all interactions. Help us write our next chapter! Join our team and play a key role in restoring our reputation through efficiency, accuracy and exemplary customer service. At Kids S.P.O.T., your contributions will be valued, and your professional growth will be supported!