The Animal League Wellness Center (located in Leesburg, FL) is a low-cost, high-volume clinic which supports The Animal League, a nonprofit, no kill 501(c)(3) animal shelter which is located in Groveland, Florida. The Wellness Center is a fast-paced clinic which provides affordable care to the public such as wellness exams, vaccinations, spay/neuters, x-rays, dentals, and cold laser treatments. We strive to deliver a friendly, customer-oriented experience for every pet and their human. Come be a part of a great organization that supports a fantastic cause! We are looking for an

EXPERIENCED

(MUST have minimum 1 year experience in Veterinary Receptionist role) full time veterinary receptionist to join our team. Hourly wages range $16-18 but are dependent on experience and ability. We have a fantastic Veterinarian and a caring, fun and supportive staff. Our daily schedule is M-Th 8:30a-5:00pm and Fri 8:00-2:00pm. Please provide a current resume and quality candidates will be contacted by our Practice Manager.

Job Summary:

This position is responsible for providing exceptional standard of care for all patients and clients thru offering a friendly greeting by phone and in person.

Duties/Responsibilities :

• Greeting all clients in a friendly and welcoming manner.
• Assessing pets that enter clinic and make sure immediate care is not needed.
• Answer questions from clients about their visit or general inquiries.
• Check-in patients.
• Alerting staff of patient's arrival.
• Answering phone calls.
• Schedule appointments, consultations and surgical procedures.
• Issue invoices for services.
• Prepare patient files or forms.
• Monitor incoming/outgoing emails.
• Process client payment transactions.
• Assist with purchase of pet food or other pet related items.
• Maintain cleanliness of any assigned areas.
• Any additional tasks as assigned.

Required Skills/Abilities:

• Passionate about animals.
• Ability to relate with customers in a friendly and professional manner.
• Excellent phone etiquette.
• Excellent communication and interpersonal skills.
• Exceptional customer service and organizational skills.
• Ability to work with animals and to remain calm in strenuous circumstances.
• Ability to follow very specific protocols; particularly regarding disease cross-contamination.
• Patience and compassion for both frightened pets and their human
• Ability to work as a team.
• Ability to follow instructions.
• Punctuality and excellent attendance is expected

Supervisory Responsibilities:

None Reports To:

Clinic Practice Manager Education and Experience:

• High School Diploma or Equivalent.
• Valid driver's license.
• Minimum 1-year Veterinary Receptionist experience.
• Minimum 1-year Animal Care experience.
• Strong knowledge of basic veterinary procedures, medication, and language.
• Basic use of computer and email.

Physical Requirements:

• Ability and willingness to work with cats and dogs of all breeds, sizes, and temperaments
• Work will require the use of sanitizing chemicals.

Work Environment:

• Work will be around animals that may bite, scratch, or carry disease.
• Time will be spent with/around dogs and cats of all sizes and breeds.
• Work will occasionally involve cases of animal abuse or neglect and other emotionally challenging situations.

Job Type:

Full-time Pay:

$16.00 - $18.00 per hour

Benefits:

Employee discount Paid time off

Experience:

Veterinary receptionist: 1 year (Required) Ability to

Commute:

Leesburg, FL 34788 (Required) Ability to

Relocate:

Leesburg, FL 34788: Relocate before starting work (Required)

Work Location:

In person