Weekends - Entry-Level CSR

Part-Time (WEEKENDS) Entry-Level•Call Center Rep (Veterinary) ShotVet is seeking skilled call center agents to work On-Site at our Longwood, FL office. Join our growing team of folks who help pet parents find our pop-up events, locate records, purchase products and packages, etc. We are one of the fastest growing companies in America!

Schedule:

WEEKENDS

Friday•Sundays•

OPEN AVAILABILITY FOR WEEKEND SHIFTS REQUIRED

(~32 hours per week)

IN OFFICE

•THIS

IS NOT A REMOTE POSITION

(Some occasional weekday work may be required) (Must be able to work 8-hour shifts Morning and Evening Shifts)

Responsibilities:

Answering incoming calls / chats and responding to client inquiries and concerns Providing accurate information about our services and products Scheduling appointments and coordinating with our field team Maintaining client records and updating our database Assisting with administrative tasks as needed

Minimum Qualifications:

HS Diploma or GED Required Enjoy helping people in a calm and loving way Can handle multiple calls and chats Desire to learn about different veterinary vaccines and products Excellent communication and interpersonal skills

Preferred Qualifications:

Prior exposure to Dialpad Experience in a call center or veterinary setting Prior sales experience with metric expectations Bilingual in English and Spanish