Overview We are seeking a motivated and detail-oriented Leasing & Maintenance Receptionist to join our team. This role involves greeting visitors, answering phones, managing the front desk, assisting with administrative tasks, supporting the leasing process, coordinating maintenance-related requests, and managing resident key control to ensure excellent service for residents and prospective tenants. Duties Greet prospective tenants, residents, and vendors in a professional and friendly manner. Provide information about available properties and community amenities. Conduct property tours and showcase features to potential renters. Assist with the leasing process, including preparing paperwork and processing applications. Manage front desk responsibilities, including answering phones, responding to inquiries, and scheduling appointments. Answer maintenance-related calls and assist residents with service requests and follow-up communication. Open, manage, and track maintenance work orders to ensure timely completion and resident satisfaction. Coordinate maintenance requests with the maintenance team and communicate updates to residents. Manage resident and community keys, including key check-outs, inventory tracking, and documentation. Maintain organized files and records of tenant applications, leases, maintenance requests, and key logs. Coordinate calendar management for property showings, inspections, and meetings. Provide exceptional customer service by addressing resident concerns and inquiries promptly and professionally. Utilize computerized systems for tracking applications, leases, work orders, resident communications, and key management. Collaborate with property management and maintenance staff to ensure smooth daily operations and compliance with community policies. Assist with general office and administrative support duties as needed. Requirements Proven experience in an administrative role, customer service position, or front desk environment is preferred. Strong time management skills with the ability to prioritize tasks effectively in a fast-paced setting. Excellent organizational skills to maintain accurate records, work orders, and key inventories. Proficient in using computer systems for data entry, scheduling, and communication management. Exceptional customer service skills with a friendly and professional demeanor. Ability to communicate clearly and professionally with residents, vendors, and team members. A proactive approach to problem-solving and managing multiple responsibilities. Familiarity with leasing processes, property management, maintenance coordination, or work order systems is a plus but not mandatory. Ability to work collaboratively with both office and maintenance teams. If you are passionate about providing excellent service in the Property Management industry and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Leasing & Maintenance Receptionist.

Job Type:

Full-time Pay:

$15.00 - $17.00 per hour

Benefits:

Paid time off

Experience:

Customer service: 1 year (Preferred) Ability to

Commute:

Miami Gardens, FL 33056 (Required) Ability to

Relocate:

Miami Gardens, FL 33056: Relocate before starting work (Required)

Work Location:

In person