We are seeking an enthusiastic and detail-oriented professional to join our team. A qualified candidate must have the ability to multitask, be highly organized and work in a fast-paced environment while handling a mid volume of administrative duties. The ideal candidate is tech savvy, dependable, customer service driven and team-orientated.

Essential Duties and Responsibilities:

• Answers phones, inputs customer information, dispatches calls to plumbing technicians and communicates with customers to determine their needs.
• Carrying out administrative duties; responding to emails, paperwork, invoicing, collecting credit card payments, maintaining ServiceTitan PriceBook, scanning, filing, cleaning /organizing the office etc.
• Ability to handle confidential information.

Marketing:

Assist with company social media presence with daily posts.

• Follow organizational procedures and processes.
• Other assigned duties as directed by management.

Requirements:

• M-F with a start time of 7:30am-4:00pm
• Professional and courteous telephone manner.
• Extremely organized, detail-oriented and the ability to multi-task and manage time effectively.
• Strong interpersonal skills and communication skills both verbal and written.
• Proficient with computers
• Self-starter with the ability to work independently with a high degree of accuracy.
• Ability to work with a sense of urgency and prioritization under pressure.
• Proficient typing skills.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

Employee discount Paid time off People with a criminal record are encouraged to apply

Experience:

Customer service: 3 years (Preferred) Ability to

Commute:

Naples, FL 34114 (Required)

Work Location:

In person