About Us Detailers of Naples is a premier automotive protection and customization studio specializing in paint protection film (PPF), ceramic coatings, and window tint. Our clients drive some of the finest vehicles on the road, and they expect an experience to match. From the first phone call to the moment they pick up their keys, every interaction should feel polished, personal, and professional. The Role You are the first impression of our business. As Front Desk Receptionist / Administrative Coordinator, you'll greet clients, manage the schedule, keep the front office running smoothly, and make sure no inquiry or lead slips through the cracks. You'll work closely with our sales team, installers, and management to keep the day organized and our clients happy. This role is ideal for someone who is organized, personable, and takes pride in follow-through. What You'll Do Greet clients in person and on the phone with a warm, professional, concierge-level presence Answer and route incoming calls, texts, emails, and web inquiries promptly Log every new inquiry in our CRM and make sure it gets to the right salesperson Schedule, confirm, and reschedule appointments Check vehicles in and out, including documenting vehicle condition and client requests Keep customers updated on their vehicle's service status Process payments, deposits, and invoices; keep accurate records Send appointment reminders, pickup notifications, and post-service follow-ups Support the sales team with quotes, paperwork, and client communication as needed Maintain a clean, welcoming showroom, customer lounge, and front office Handle general administrative tasks What We're Looking For 1+ year of experience in reception, customer service, office administration, or a similar front-facing role Excellent verbal and written communication skills Highly organized with strong attention to detail and a habit of following through Comfortable juggling phones, walk-ins, and scheduling at the same time Proficient with computers, email, and scheduling software; quick to learn new systems (CRM experience a plus) Experience with point-of-sale systems Professional appearance and demeanor suited to a high-end clientele Reliable, punctual, and able to work independently Sales experience or natural upselling ability is a plus Interest in automobiles is a plus, but not required — we'll teach you the products Why Join Us Competitive hourly pay: $18 - $22/hour Stable, full-time schedule Clean, modern, professional work environment Work with exceptional vehicles and a discerning clientele Opportunity to grow with an expanding company with multiple locations How to Apply Submit your resume along with a brief note on why you'd be a great first impression for our clients. Detailers of Naples is an equal opportunity employer.

Pay:

$18.00 - $22.00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off

Work Location:

In person