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The Waverly Assisted Living & Memory Care

Front Desk Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,046 / year median in Florida

+16% projected growth

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Job Description

Job Overview We are seeking a dynamic and personable Front Desk Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and ensuring smooth administrative workflows. The ideal candidate will demonstrate excellent communication skills, technical proficiency, and organizational abilities to create a positive first impression for visitors and clients alike. The schedule for this position is Thursday and Friday 4pm - 8pm and Saturdays 8am - 8pm Duties Greet visitors, clients, and vendors with professionalism and warmth, ensuring a positive experience from the moment they arrive Manage multi-line phone systems, directing calls efficiently and courteously using proper phone etiquette Handle incoming correspondence, emails, and inquiries promptly and accurately Maintain organized filing systems, including digital spreadsheets and paper records, ensuring easy retrieval of information Assist with data entry tasks using productivity software such as Microsoft Office and QuickBooks for financial or administrative records Support office management activities including calendar management, appointment scheduling, and coordinating meetings Perform clerical duties such as proofreading documents, preparing Word processing files, and managing office supplies to ensure operational efficiency Provide customer support by addressing inquiries, resolving issues promptly, and maintaining excellent client communication standards Conduct general administrative tasks including filing, document proofreading, and maintaining office cleanliness and organization Qualifications Proven experience in office administration or front desk roles with strong clerical skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with productivity software such as spreadsheets and data entry tools Technical proficiency in using multi-line phone systems and office management software like QuickBooks is highly desirable Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment Strong communication skills—bilingual abilities are a plus—demonstrating clear phone communication and professional client interaction Demonstrated computer literacy with quick typing speeds and attention to detail for proofreading and data entry tasks Previous experience in customer service or personal assistant roles is advantageous Ability to manage time efficiently while handling multiple responsibilities simultaneously Must be able to pass an AHCA Level 2 background check. Join us as a Front Desk Receptionist to be the friendly face that keeps our office running smoothly! Your enthusiasm for organization, excellent communication skills, and technical savvy will make a meaningful impact on our team's success.
Pay:
$15.00 per hour Expected hours: 20.0 per week
Work Location:
In person