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Southeast Volusia Humane Society

Front Desk Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,046 / year median in Florida

+16% projected growth

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Job Description

Overview:
We are seeking a Front Desk Receptionist to join our team. The ideal candidate should have experience in customer support, data entry, and possess excellent organizational skills. Familiar with animals, breeds and types of animals, and understand the shelter atmosphere.
Responsibilities:
  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen, and forward incoming phone calls
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort, and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
Experience:
  • Proven work experience as a Receptionist, Front Office Representative, or similar role
  • Proficiency in Petpoint
  • Hands-on experience with office equipment (e.g., fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills If you have experience working in a shelter, veterinary office or have similar skills, this could be an exciting opportunity for you to join our team as a Front Desk Receptionist.
Job Types:
Full-time, Part-time Pay:
From $15.00 per hour
Benefits:
Employee discount
Work Location:
In person