Member Experience Coordinator BLU by ThriveWell Oakland Park, FL Job Details Full-time $18 - $22 an hour 1 hour ago Qualifications Salon software Greeting customers iOS Administrative experience Full Job Description About BLU by ThriveWell™ At BLU by ThriveWell™, we believe longevity isn't just about adding years to your life—it's about living better with purpose and vitality. We achieve this by combining longevity medicine, advanced fitness technology, and holistic wellness services to help our members live longer, healthier, and more purposefully. Our state-of-the-art facility in Fort Lauderdale is redefining the future of wellness, and we're looking for passionate team members to grow with us. Job Description We're seeking a welcoming face of our brand for the Member Experience Coordinator position. Whether you're greeting a long-time member, guiding a first-time guest, or helping someone discover their new favorite wearable, this is a position that blends hospitality, wellness, and innovation. If you're passionate about creating exceptional member experiences and thrive in high-end, high-touch environments, we'd love to meet you. Core Responsibilities Welcome Center & Member Experience Greet all members and guests with genuine warmth and professionalism. Check-in members using the BLU app and support seamless appointment flow. Manage phones, emails, and daily inquiries about our services and offerings. Maintain the cleanliness and calm energy of our Welcome Center area. Schedule services, update member profiles, and handle administrative tasks with precision. Support opening and closing procedures, towel and locker service, and basic daily operations. Member Experience Champion the member journey — ensuring guests feel seen, supported, and inspired throughout their time with us. Offer tours of the facility and assist with new member onboarding. Collaborate with coaches, physicians, and fitness instructors to deliver a cohesive and high-quality experience. Manage BLU's front-of-house retail space, focusing on premium apparel and wearable wellness tech. Keep inventory stocked, organized, and visually appealing. Educate members on product benefits and help them find the right fit for their lifestyle. Monitor product trends and provide feedback on member interest and engagement. Qualifications 2+ years' experience in a receptionist, front desk, hospitality, wellness, or spa environment preferred. Confident, articulate communicator with a polished and welcoming demeanor. Familiarity with iOS-based apps, wellness platforms, or POS systems preferred. Strong multitasker who remains composed in a dynamic, high-energy setting. Organized, proactive, and committed to maintaining BLU's luxury standards. Passionate about health, wellness, and human connection. Morning, evening, and weekend shifts available. Scheduling flexibility is a plus. Spanish or a second language is preferred, but not required. Why Work With BLU by ThriveWell™ At BLU, you'll be part of a purpose-driven team redefining what optimal health looks like—through evidence- based medicine, innovation, and human connection. We foster a supportive, empowering workplace culture where your growth matters. You'll gain continuous learning in wellness, longevity, and lifestyle optimization while helping people live better, longer, and more purposefully.

Pay:

$18.00 - $22.00 per hour

Work Location:

In person