Front Desk Receptionist Bradfordville Animal Resort Kingdom Tallahassee, FL Job Details Part-time | Full-time $17 an hour 9 hours ago Benefits Employee discount Opportunities for advancement Qualifications Phone communication Greeting customers Client file management Managing clients in a customer support role Records management Full Job Description At Bradfordville Animal Resort, we pride ourselves on providing exceptional care and comfort for pets while giving their owners peace of mind. Our team is passionate about animals and committed to delivering top-notch service in a fun, friendly, and professional environment. How to

Apply:

If you're a people-person who loves animals and enjoys creating positive experiences, we'd love to hear from you! Visit (https://BradfordvilleARK.com/careers/) for more information on the position and how to apply. (You must apply through our website to be considered for a position with BARK.)

Position Overview:

The Client Relations Advocate serves as the welcoming face of our facility and the primary point of contact for pet parents. This role focuses on building strong relationships with clients, ensuring an excellent experience from check-in to check-out, and coordinating with our pet care team to meet every animal's unique needs.

Key Responsibilities:

Greet clients and their pets warmly upon arrival and departure Manage reservations, check-ins, and check-outs efficiently Communicate clearly and compassionately with clients regarding services, care updates, and policies Handle phone calls, emails, and in-person inquiries in a professional manner Maintain accurate client and pet records in our management system Collaborate with pet care staff to ensure each pet receives personalized attention and care Assist with social media updates, client follow-ups, and promotional efforts Resolve client concerns with empathy and efficiency Contribute to maintaining a clean, organized, and positive work environment

Qualifications:

Previous experience in customer service, hospitality, or animal care preferred Strong communication and problem-solving skills Compassion for animals and understanding of pet behavior Ability to multitask in a fast-paced environment Proficiency with computer systems and scheduling software Flexible availability, including weekends and holidays

What We Offer:

A supportive, animal-loving team environment Opportunities for growth and advancement Employee discounts on pet care services Training in animal handling and facility operations How to

Apply:

If you're a people-person who loves animals and enjoys creating positive experiences, we'd love to hear from you! Visit (https://BradfordvilleARK.com/careers/) for more information on the position and how to apply. (You must apply through our website to be considered for a position with BARK.)

Pay:

$17.00 per hour

Work Location:

In person