About the Role We are looking for a warm, welcoming, and reliable PRN Front Desk Receptionist to join our team on an as-needed basis. In this role, you will be the face of our care facility—greeting residents, families, and visitors, handling phone calls, and maintaining a compassionate, safe, and dignified environment.

Key Responsibilities First Impression:

Warmly welcome visitors, answer and route phone calls, and answer general inquiries.

Resident Advocacy:

Uphold resident rights, privacy, dignity, and well-being at all times.

Safety & Compliance:

Follow safety protocols, fire/disaster plans, and privacy (HIPAA) guidelines to maintain a secure environment.

Teamwork & Communication:

Communicate with empathy and tact during sensitive situations, resolve complaints promptly, and support facility co-workers.

General Duties:

Complete required training, maintain professional attire and attendance standards, and handle assigned administrative tasks. What We're Looking For Flexibility to work PRN shifts (coverage for planned time off, call-outs, or peak hours). Strong interpersonal and active listening skills with a patient, caring demeanor. Commitment to confidentiality, safety, and regulatory compliance. Ability to collaborate well and handle sensitive situations with tact. Ability to successfully pass a background screening through the AHCA Clearinghouse (For more information on the Clearinghouse, please visit: info.flclearinghouse.com)

Pay:

From $15.00 per hour

Education:

High school or equivalent (Preferred)

Experience:

Microsoft Office:

1 year (Preferred)

Customer Service:

1 year (Preferred)

Work Location:

In person