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Fairfield Inn & Suites / Residence Inn Flamingo Crossings

Front Desk Agent

Job Description

Job Overview As a Front Desk Agent, you'll create a welcoming first impression while keeping daily office operations organized and moving. You'll greet visitors, support clients, manage calls and calendars, and handle accurate data entry and records. This role suits someone who enjoys helping people, communicating clearly, and balancing changing priorities. Office experience is helpful; bilingual communication is a plus. Responsibilities Welcome visitors, identify their needs, and direct them to the right person or service. Answer and route calls using multi-line phone systems, applying professional phone etiquette and clear phone communication. Coordinate calendars, appointments, and messages; provide administrative and personal assistant support as needed. Complete data entry, word processing, proofreading, filing, and spreadsheet updates using Microsoft Office and other productivity software.
Your impact:
By responding promptly and keeping information organized, you help clients get timely support and colleagues stay focused on their work. Skills Strong customer service, customer support, and client communication skills, with a courteous, professional approach. Computer literacy and technical proficiency, including computer skills, typing, spreadsheets, and Microsoft Office; QuickBooks familiarity is useful. Organizational skills and time management to handle front desk coverage, office management tasks, and shifting priorities. Clerical experience, administrative experience, or office experience is helpful; calendar management and filing experience are valued. Bilingual ability is a plus.
Pay:
$15.00 - $15.01 per hour Expected hours: 40.0 per week
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements
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