Description Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key! Key Responsibilities Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment Energetic people-and-pet person with excellent work ethic and social and organizational skills Be compassionate/caring Willing to work flexible hours including weekends Can work individually, as well as on a team Self-starter personality that can complete daily tasks without the need for constant direction Skills, Knowledge & Expertise Prior Customer Service Experience Must be able to lift 40 lbs. This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws. Job Benefits Health Care Plan (Medical, Dental & Vision Options) 401k Match Generous paid time off (PTO) Paid Parental Leave + Paid Maternity Leave One (1) Work/Life Balance day off Short-term and long-term disability options Supplemental insurance options Discounted Veterinary Care Scrub allowance Hands-on and E-training Professional growth opportunities Tuition assistance for prospective Veterinary Technician Students About Compassion Animal Hospital At Compassion Animal Hospital, compassion isn't just our name—it's who we are! Located in the heart of Winter Haven, Florida, our veterinary team is passionate about the health and well-being of all our patients, big and small. We proudly practice mixed animal medicine, offering care to a wide range of species, including dogs, cats, birds, reptiles, and even the occasional horse or cow! Our full-service hospital is equipped with cutting-edge technology, including digital full-body and dental x-rays, ultrasound, cold laser therapy, a dedicated surgery suite, and electronic medical records.