Overview We are excited to announce an opening for a dynamic and enthusiastic Medspa Receptionist! This vital role offers a fantastic opportunity to be the welcoming face of our clinic, ensuring a smooth and positive experience for every patient. As the first point of contact, you will manage appointment scheduling, patient check-ins, and administrative support while maintaining a lively and professional environment. Your energetic approach and attention to detail will help foster trust and satisfaction among our clients. If you thrive in a fast-paced setting and enjoy providing exceptional customer service, this position is perfect for you! Responsibilities Greet patients warmly upon arrival, ensuring a friendly and professional first impression Manage appointment scheduling efficiently using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth Verify patient insurance coverage, including health insurance knowledge related to Medicare and other plans Handle medical billing and collections accurately, ensuring compliance with HIPAA and clinical confidentiality policies Review medical documentation, care plans, and medical records for completeness and accuracy Maintain organized filing of medical records and electronic health records (EHR) management systems Answer phone calls with excellent phone etiquette, schedule appointments, and address patient inquiries promptly Assist with front desk operations including data entry using Microsoft Office tools like Word and Excel, as well as 10-key typing skills Support clinical staff by reviewing documentation, assist with charting and consents Ensure compliance with all health information management standards while providing outstanding patient service in a bilingual environment if applicable Qualifications Prior clinic or medical office experience is highly preferred, especially in a Medspa or dental clinic setting Strong knowledge of EMR/EHR systems. Excellent computer skills with proficiency in Microsoft Office Suite and familiarity with electronic health records management Exceptional customer service skills with the ability to communicate effectively over the phone and in person Knowledge of clinical confidentiality policies (HIPAA compliance) is essential Bilingual abilities are a plus to serve diverse patient populations effectively Strong organizational skills with attention to detail in filing, documentation review, and office management tasks Ability to multitask efficiently in a fast-paced environment while maintaining professionalism Join our team where your energy makes a difference! We are committed to supporting your growth through comprehensive training opportunities and fostering an engaging work environment. If you're passionate about healthcare administration and delivering top-tier patient care, we want to hear from you! Send a brief introduction and resume to ultimatebeautymedspa@gmail.com

Pay:

$12.00 - $15.00 per hour

Work Location:

In person