Front Desk Associate - Opener or Closer

Front Desk Associate - Opener or Closer ITP Pickleball Club About ITP Training Academy ITP Training Academy is a newly-built, full-service tennis, pickleball, and padel facility conveniently located in Metro Atlanta. Our newly-built tennis, pickleball, and padel facility is conveniently located near Spaghetti Junction - the intersection of I-85 and I-285 in Northeast Atlanta. There are 8 tennis courts (4 covered, 4 outdoor), 19 pickleball courts, and 4 padel courts - all with lighting. Indoor pickleball offerings to come soon! We also have a modern restaurant & bar and multiple event spaces available to our customers and for events! Job Summary We are seeking a motivated and detail-oriented Front Desk Agent to join our team at our main facility or our new indoor pickleball facility. The ideal candidate will be the first point of contact for our members and guests, providing exceptional service while ensuring the club is running smoothly. This role requires strong organizational skills, attention to detail, with a love of racquet sports a plus! The weekly schedule will include shifts closing at 10:30 PM (Mon-Thu), 12:00 AM (Fri & Sat), and 7:00 PM (Sun) as well as opening as early as 5:45 am some days. Responsibilities Greet and welcome guests as they arrive, ensuring a positive first impression. Manage phone systems, handling incoming calls with professionalism and courtesy. Assist guests with check in, equipment rentals, lesson/clinic reservations, etc. Exhibit excellent phone etiquette while addressing inquiries or directing calls to appropriate personnel. Maintain a clean and organized front desk area to enhance the guest experience. Collaborate with team members to ensure smooth operations throughout the office. Requirements Proven experience in a front desk or athletic club is a plus. Strong time management skills with the ability to prioritize tasks effectively. Excellent communication skills. A friendly demeanor with a commitment to providing an outstanding guest experience. Racquet stringing a plus.

Job Types:

Full-time, Part-time Pay:

$15.00 - $20.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person