Woof Gang Bakery & Grooming Braselton , is looking for a vibrant, friendly, motivated, and professional Part time Retail Sales Associate with previous retail experience to join our pack! The ideal candidate will have great compassion for dogs, a strong commitment to customer service, excellent communication skills, and strong attention to detail.

RESPONSIBILITIES

(WEEKDAY

SHIFT MON,WED

9-am 3pm, TUE, THUR 9am-7pm)

Customer Service:

Deliver superior customer service to all customers with a "customer comes first" attitude and connecting with customers while maximizing sales. Greet customers warmly and assist them with product selection and inquiries. Develop exceptional relationships with customers and their pets. Provide knowledgeable advice on pet products and grooming services. Handle customer transactions and payments efficiently.

Sales and Product Knowledge:

Stay informed about the features, benefits, and pricing of products and grooming services. Promote current sales, special offers, and loyalty programs to customers. Upsell products and services when appropriate to meet customer needs. Actively support securing company assets through effective Loss Prevention in compliance with company policies and procedures.

Grooming Coordination and Scheduling:

Answer phone and schedule grooming appointments and provide customers with information on grooming services. Liaise with the grooming team to ensure a seamless customer experience. Check-in/check-out all grooming customers. Record notes on the customer's grooming service requests.

Store Maintenance:

Ensure the entire store is clean, organized, and visually appealing at all times. Keep store clean of doggie accidents, dust & dog hair. Deep clean the grooming areas and common areas. Maintain a clean and organized workspace and store environment. Restock shelves and displays as needed, ensuring products are neatly arranged. Assist with inventory management, including receiving shipments and checking stock levels.

Team Collaboration:

Work closely with other team members to maintain a positive and productive work environment. Participate in team meetings and training sessions to stay updated on store operations and product knowledge. Create and maintain personal clientele info with regular communication and customer follow-up and attend company-related community events.

Problem-Solving:

Respond to customer needs and special requests. Address customer complaints or issues promptly and professionally, seeking guidance from the Store Manager or Owner when necessary.

Miscellaneous Duties:

Open and close the store. Decorate the store during holidays or special events. Assist with special events, promotions, and community outreach activities as needed. Perform other duties as assigned by the Store Manager to support store operations. Follow all operational policies and procedures, including but not limited to safety and security. Protect the Woof Gang Bakery brand message and philosophies by maintaining a clean and professional appearance and friendly attitude. Additional duties/responsibilities may be assigned.

QUALIFICATIONS

Must have reliable transportation. Must love dogs! Reliable team player with a positive attitude and great work ethic! Previous retail experience is preferred. Strong communication and interpersonal skills. Ability to work flexible hours, including weekends and holidays. Passion for pets and a basic understanding of pet care. Must be able to learn quickly and adapt in a fast paced environment.

SKILLS:

Customer-focused with a friendly and approachable demeanor. Detail-oriented with strong organizational skills. Excellent verbal communication and written skills. Like working with people and understands how to create an exceptional customer experience. Ability to multitask and work in a fast-paced environment. Basic math skills for handling transactions. Basic computer skills using Google Drive and various apps.

WORKING CONDITIONS

Ability to stand for extended periods. Must be able to lift up to 40 pounds. Comfortable working in a pet-friendly environment with dogs and other animals. Ability to work weekends and weekdays.

BENEFITS

Employee discounts on all merchandise and services. Woof Gang Bakery & Grooming is y our neighborhood pet store. We are the national leader in pet nutrition, innovator in spa-quality grooming services, and we offer gourmet dog treats, healthy pet foods, pet supplies, and accessories.

Job Type:

Part-time Pay:

$11.00 - $13.50 per hour Expected hours: 15 - 20 per week

Benefits:

Employee discount Flexible schedule On-the-job training Referral program

Shift:

4 hour shift 8 hour shift Day shift Evening shift

Work Days:

Every weekend Monday to Friday Weekends as needed

Work Location:

In person

Job Type:

Part-time Pay:

From $13.00 per hour Application Question(s): Will you be able to work the required shifts? Friday, Saturday, and Sunday?

Work Location:

In person