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Quality Fitness Club

Front Desk Associate

Career Insights for Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$32,453 / year median in Georgia

+13% projected growth

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Job Description

Job Overview Quality Fitness Club is looking for a friendly, energetic Front Desk Associate to be the first face our members and guests see every time they walk through the door. You'll be the heartbeat of our club by checking members in, answering questions, keeping the front area running smoothly, and helping create the kind of welcoming vibe that makes people excited to work out. This is a paid position, perfect for someone who loves people, thrives in a fast-paced environment, and wants hands-on experience in customer service and gym operations.
What You'll Do Working Hours :
Monday-Thursday 4:45am - 11:45am | 4:30pm- 7:30pm
NO WEEKENDS
Greet every member and guest with a genuine smile and make them feel at home Check members in and handle sign-ups, guest passes, and class registrations Answer phones and respond to member questions about hours, classes, memberships, and amenities Manage the front desk schedule, including class bookings and personal training appointments Keep member records and billing info accurate and up to date in our gym management software Handle day-to-day front desk tasks — filing, restocking towels/supplies, keeping the lobby tidy and presentable Support membership sales by sharing info on plans, promotions, and add-ons Resolve member concerns calmly and professionally, looping in a manager when needed Help maintain a clean, safe, and welcoming club environment What We're Looking For Experience in customer service, retail, hospitality, or front desk/administrative work (gym or fitness experience a plus, but not required) A warm, upbeat personality and genuine enjoyment of working with people Comfortable with basic computer systems scheduling software, point-of-sale systems, Microsoft Office Strong multitasking skills — you can check someone in, answer the phone, and help a walk-in all in the same five minutes Clear, friendly communication and solid phone etiquette Reliable, punctual, and comfortable working early mornings, evenings.
NO WEEKENDS
(unless special event). Bilingual skills a plus for serving our diverse member base Why Join Us You'll be part of a tight-knit team that's passionate about health, fitness, and helping people feel their best. It's a great way to build real-world customer service and operations experience all while being part of an active, motivating workplace. If you're outgoing, dependable, and love a good workout playlist, we'd love to meet you. Apply today and help us keep Quality Fitness Club running strong!
Pay:
From $10.00 per hour
Experience:
Customer service: 1 year (Required) Ability to
Commute:
Mableton, GA 30126 (Required)
Work Location:
In person