Veterinary Receptionist (Part-Time)

Veterinary Receptionist (Part-Time)

Department:

Receptionists Employment Type:

Part Time Location:

Washington, Georgia Description At Wilkes County Veterinary Services, we proudly serve the pets and people of our community with compassionate, personalized veterinary care. As our clinic continues to grow, we are seeking a Part-Time Client Service Representative (CSR) / Veterinary Receptionist to be the welcoming face of our practice. If you enjoy working with people, creating exceptional client experiences, and supporting a team that truly cares—this could be the perfect opportunity for you! Our Client Service Representatives are the first and last impression for every client visit. In this role, you'll support both our clients and veterinary team by creating a smooth, efficient, and welcoming environment. This is an ideal position for someone who thrives in a fast-paced setting, excels at multitasking, and has a genuine passion for helping both people and animals. 🐶

Key Responsibilities Client Engagement:

Greet clients and their pets warmly, check in appointments, and deliver a friendly, professional front desk experience

Phone Management:

Answer calls, schedule appointments, respond to general inquiries, and relay messages to the veterinary team

Appointment Scheduling:

Coordinate bookings, confirmations, and follow-up reminders using veterinary software

Payment Processing:

Handle invoicing, process payments, and review estimates with transparency and care

Medical Record Management:

Maintain accurate client and patient records and ensure proper documentation

Client Communication:

Provide basic education on services, vaccinations, and post-visit instructions

Team Collaboration:

Work closely with veterinary staff to ensure efficient patient care and communication

Facility Upkeep:

Help maintain a clean, organized, and welcoming reception area

Skills, Knowledge & Expertise Experience:

Previous customer service or receptionist experience required ; veterinary or medical office experience highly preferred

Education:

High school diploma or GED required

Technical Skills:

Comfortable with computers, scheduling systems, and multi-line phone systems 🌟 What We're Looking For Excellent verbal and written communication skills Friendly, professional, and approachable demeanor Strong organizational and multitasking abilities Compassion for animals and empathy for their owners Dependable, punctual, and detail-oriented mindset Flexible weekday and Saturday shifts within clinic hours Monday•

Friday:

8:00 AM•5:30

PM Saturday:

8:00 AM•12:30 PM (rotating)

Sunday:

Closed Job Benefits Competitive hourly pay based on experience On-the-job training and skill development in veterinary medicine Employee discounts on veterinary services and products Supportive, team-oriented work environment Opportunities to grow within the veterinary field Be part of a close-knit, compassionate veterinary team Make a meaningful impact in the lives of pets and their families Gain valuable experience in a growing veterinary practice Work in a positive environment where your contributions truly matter If you're ready to bring your passion for people and pets to a team that values both—we'd love to meet you! 🐾