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Big Island Motors

Service Receptionist/Cashier

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$39,797 / year median in Hawaii

+10% projected growth

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Job Description

We are seeking a friendly, organized, and reliable person to join our team! As first point of contact for our service customers, we want to ensure they receive a warm welcome and a smooth checkout experience. The ideal candidate excels at multitasking, handling cash accurately, and maintaining a professional demeanor in a fast-paced environment.
Responsibilities:
Greet customers and direct them to the Service Writers. Answer incoming phone calls promptly, answer basic inquiries, and route calls to the appropriate party. Assist in scheduling service appointments. Calculate, process, and accept payments via cash, check, and credit card for vehicle repairs and parts invoices. Reconcile and balance cash drawer daily. File repair orders and parts invoices.
Qualifications:
1+ years of cash handling, customer service, or retail cashier experience. High school diploma or equivalent. Basic computer literacy and multi-line phone operation. Exceptional verbal communication and active listening skills. Strong basic math skills. High attention to detail, strong organizational skills, and a positive, team-oriented attitude. Serious inquiries only. Background check and pre-employment drug testing required. Current valid drivers license. Training provided.