Part Time Front Desk Receptionist (All shifts) Sleep Inn & Suites - 3.3 Ankeny, IA Job Details Part-time $14 - $15 an hour 1 day ago Benefits Employee discount Flexible schedule Qualifications Customer communication Hotel and accommodations payment processing Customer service Greeting customers High school diploma or GED Records management Venue guest services

Full Job Description Location:

In-Person Pay:

$14.00 - $15.00 per hour

Expected Hours:

16 - 24 hour per week

Schedule:

8-hour shifts Day shift Night shift Must be flexible to work day and night shifts Weekend availability is required On-call availability for additional coverage Must be able to work during Thanks giving and

Christmas Benefits:

Employee Discount Job Summary:

We are seeking a friendly and reliable part-time Front Desk Representative to join our team. In this role, you will be the first point of contact for guests, ensuring their stay is pleasant and smooth from check-in to check-out. You will handle guest inquiries, manage reservations, and provide excellent customer service.

Key Responsibilities:

Greet and welcome guests in a friendly and professional manner Handle check-in and check-out processes efficiently Answer phones within first 2 rings, respond to inquiries, and assist with reservations Maintain accurate guest records Address guest concerns or complaints in a prompt, courteous manner Provide information about hotel amenities, services, and local attractions Perform basic administrative tasks, such as managing keys and processing payments Maintain a neat and organized front desk area

Qualifications:

High School diploma or equivalent (Preferred) 1 year of hotel or hospitality experience (Preferred) Strong communication and customer service skills Ability to work in a fast-paced environment and handle multiple tasks Proficiency in using hotel management software (a plus) Flexible availability, including weekends and being on-call for additional shifts Must be available during Thanksgiving and Christmas Holidays If you have a passion for hospitality and enjoy working in a customer-focused role, we would love to have you on our team!

PLEASE DO NOT APPLY IF YOU ARE NOT AVAILABLE FOR THANKSGIVING AND CHRISTMAS HOLIDAYS.

Job Type:

Part-time Pay:

$14.00 - $15.00 per hour

Benefits:

Employee discount Flexible schedule Application Question(s): Are you willing to work on weekends? Are you willing to be on-call as needed?

Experience:

Customer service: 1 year (Preferred) Shift availability: Day Shift (Required) Ability to

Commute:

Ankeny, IA 50021 (Required) Ability to

Relocate:

Ankeny, IA 50021: Relocate before starting work (Required)

Work Location:

In person