About us Iowa Gym-Nest is a family owned small business in Coralville, IA. We provide supportive, inclusive and rewarding employment opportunities. IGN is committed to developing happy, healthy, confident children by providing the best sports instruction available! Our Vision is that a child's time in our program is the highlight of their day! For over 50 years, IGN has helped children develop a lifelong love for physical fitness, social skills, and friendships that last a lifetime, in a safe, caring, and fun environment.

Schedule:

• Wednesdays and Thursdays 4:00-8:00pm

Responsibilities:

1. Customer Service

• Greet and welcome all visitors with a positive and friendly attitude. Address inquiries and provide information about gym programs, classes, and camps. Assist customer with registration, payments, and scheduling of classes and camps. Handle and resolve customer complaints or concerns in a professional manner. 2. Administrative Duties
• Perform administrative tasks such as data entry, filing, and maintaining records accurately. Manage phone calls, emails, and correspondence promptly and professionally. Keep the front desk area clean, organized, and presentable at all times. 3. Payment Processing
• Process payments for memberships, classes, camps, and merchandise purchases accurately. Ensure compliance with all payment processing procedures and protocols. 4. Safety and Security
• Monitor the entry and exit of guests to ensure safety and security protocols are followed. Maintain awareness of the lobby and gym activities and report any unusual incidents or concerns to management. 5. Team Collaboration
• Communicate effectively with other staff members including management, coaches, and instructors.

Address customer needs and concerns to management.

Requirements:

• Previous experience in customer service or front desk roles preferred.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to details.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer and data entry skills.
• Willingness to learn about gymnastics and our offered programs.
• Must be willing to travel to both gym locations in Coralville and Iowa City.

We offer competitive compensation based on experience and qualifications. Join our team of dedicated instructors and make a positive impact on the lives of our students! We are currently offering a sign-on bonus! Ask us how to take advantage of this!

Job Type:

Part-time Pay:

From $12.00 per hour

Benefits:

401(k) matching Employee discount

Work Location:

In person