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VE
Van Es Family Dentistry
Front Desk Receptionist
Entry-Level JobVerifiedNo experience needed
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Based on Iowa data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$34,323 / year median in Iowa
+3% projected growth
Job Description
Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, serve as the first point of contact for visitors and clients, and ensure smooth administrative workflows. Duties Greet patients warmly, facilitate check-in and check-out. Coordinate, confirm, and update patient appointments. Receive phone calls, respond to emails, and use text messaging platforms to handle patient inquiries or reminders. Collect payments at the time of service Skills and Qualifications Exceptional customer service skills with a friendly and caring attitude Strong organizational skills with the ability to prioritize tasks effectively Bilingual abilities are highly desirable Previous experience in front desk or receptionist roles within medical or dental offices is a plus but not necessary.