Front Desk Receptionist Quality Inn West Des Moines West Des Moines, IA Job Details Temporary | Part-time | Full-time $12

• $14 an hour 1 day ago Benefits Flexible schedule Qualifications Night audit Greeting customers Attention to detail Patience Venue guest services

Full Job Description Pay:

$12.00

• $14.

00 per hour Job description:

Pay:

$12.00

• $14.

00 per hour Job description Quality Inn at West Des Moines has opening for Front Desk Agent. Duties include, but are not limited to Check in/Check out guests, collecting payments, making reservations over the phone, providing best Customer Service, understand brand standards, coordinate with other staff members for smooth operations, attend to guest complaints, feedback and suggestions. Follow Security and Safety procedures. Should have basic working Knowledge of computer. Good Phone Skills, communicate with Guest and other staff members in polite and friendly manner. Should have reliable transport. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Greet and welcome guests in a friendly and professional manner Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Maintain updated records of bookings and payments

• Check-in and check-out guests, ensuring accuracy of information
• Answer phone calls and provide information to guests or transfer calls to appropriate departments
• Assist guests with inquiries, requests, and complaints, resolving issues promptly and effectively
• Maintain a clean and organized front desk area
• Handle cash transactions and maintain accurate records
• Collaborate with other hotel departments to ensure guest satisfaction
• Perform night audit duties as required

COVID-19

Precaution(s): Social distancing guidelines in place Hours per week: 32

• 40 / hrs.

This Job Is Ideal for

Someone Who Is:

Dependable

• more reliable than spontaneous People-oriented
• enjoys interacting with people and working on group projects Adaptable/flexible
• enjoys doing work that requires frequent shifts in direction Detail-oriented
• would rather focus on the details of work than the bigger picture High stress tolerance
• thrives in a high-pressure environment Apply walk in to fill out application.

Quality Inn 1258 8th St West Des Moines, IA 50265 Ph. 515-223-1212

Job Types:

Full-time / Part

• Time Salary:

  $12.00
• $14.

00 per hour

Schedule:

8 hour shift Day shift Holidays (Flexible Off) Overtime (Yes) Weekend availability

Work Location:

In person

Top of Form Job Type:

Full-time Pay:

$12.00

• $14.

00 per hour Expected hours: 32 per week

Schedule:

8 hour shift Evening / Night shifts Weekends as needed

Work Location:

In person

Job Type:

Part Time /

Full Time Work Location:

In person

Pay:

$12.00

• $14.

00 per hour

Benefits:

Flexible schedule

Work Location:

In person