Overview We are a busy, growing garage door company looking for a friendly, dependable Seasonal Receptionist / Office Assistant to support our team during our busiest time of year. This is a temporary position expected to run through approximately January. The role will primarily focus on answering phones, assisting customers, entering information accurately, and helping with day-to-day office tasks. For the right person and depending on future staffing needs, there may be an opportunity for continued employment beyond the seasonal period, but continued employment is not guaranteed. This is a great fit for someone who communicates well, stays organized, learns quickly, and enjoys helping both customers and coworkers. What You'll Do Phones & Customer Service Answer incoming phone calls in a friendly and professional manner Gather accurate information from customers and enter service or estimate requests Help customers with basic questions and route more detailed questions to the appropriate team member Take messages and make sure information gets to the right person Assist with customer follow-up as needed Scheduling & Office Support Schedule appointments based on established guidelines Assist with confirming and updating customer appointments Help keep customer and job information organized Enter notes, photos, documents, and other information into our job-management system Assist with basic administrative and office tasks as needed Payments & Documentation Assist with receiving customer payments Provide receipts and maintain accurate payment information Follow established procedures for handling customer and job information Keep records accurate and up to date What We're Looking For Friendly and professional communication skills Strong attention to detail Dependable and punctual Comfortable answering phones and speaking with customers Able to stay organized while handling interruptions Comfortable using computers and learning new software Able to learn new processes and follow established procedures Willing to ask questions and receptive to feedback Positive, team-oriented attitude Able to stay calm and helpful in a busy office environment Experience That Is Helpful Receptionist, administrative, or office experience Customer service experience Experience answering phones in a professional setting Familiarity with scheduling or CRM/job-management software Previous garage door or construction experience is not required . We will train the right person. You'll Do Well in This Role If You... Enjoy talking with and helping customers Pick up new systems and processes quickly Pay attention to details Like staying busy and having a variety of things to do Can shift between tasks without becoming overwhelmed Take pride in doing things accurately Enjoy being part of a small team and helping where needed Position Details Temporary/seasonal position expected to run through approximately January Monday-Friday, daytime hours Approximately 40 hours per week during our busy season $20-$23/hour depending on experience In-person position There may be an opportunity for continued employment for a strong fit depending on future staffing needs, but this position is being hired as temporary/seasonal. We are a small, team-oriented company where every person plays an important part in creating a great experience for our customers and keeping the day running smoothly.

Work Location:

In person

Job Type:

Full-time Pay:

$20.00 - $23.00 per hour

Work Location:

In person