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BB
Bronze Buffalo Ranch at Teton Springs
Spa Front Desk Receptionist
Career Insights for Receptionist
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Scorecard
Based on Idaho data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$38,222 / year median in Idaho
+11% projected growth
Job Description
Responsibilities Exceed guest's expectations by providing excellent customer service. Proactively offer friendly advice and useful information to guests Be courteous when managing needs and specific requests. Orient guests upon check-in to all that the spa has to offer. Be and look professional. Update all reservation information accurately in our computer system. Answer all calls promptly. Continuously look for ways to make work more efficient and effective and create necessary tools to assist. Maintain and encourage effective communication with all Guest Services staff. Qualifications 1+ years of customer service-related experience, helpful Guest Services experience a plus Friendly demeanour and positive attitude Excellent communication skills Strong organization skills Ability to multi-task Strong computer knowledge and proficiency Strong computer skills
- able to work & learn new programs quickly Strong customer service skills
- outgoing, upbeat, easy going personality
- likes dealing with people & is an active listener
- able to stay calm & positive throughout guest interaction or in an adverse confrontation (on rare occasions) Must be a team player, work well with others and also can work independently Must be able to multi-task: answer phones, greet clients and be able to direct them through the facility, inform staff of guest arrivals, check-out clients, clean out and re-stock locker rooms, re-fill water pitchers throughout the day, etc.
Pay:
$17.00- $18.