Front Desk Associate Neuco Bolingbrook, IL Job Details Full-time $21 an hour 9 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Referral program Retirement plan Qualifications Computer operation Customer communication Administrative experience High school diploma or GED Attention to detail Organizational skills

Full Job Description About Neuco:

Neuco is the premier master distributor of building solutions in North America, supplying replacement parts to wholesale distributors across the United States and Canada. We are a fourth-generation family business based in Bolingbrook, Illinois, built on quality products, exceptional service, and outstanding people. Our values reflect who we are, what we stand for, and guide our behavior as we pursue our mission and strategies. Core elements of our value system include: Community, Commitment, Integrity, and Innovation which defines what we call "The Neuco Difference".

Job Summary:

The Front Desk Associate serves as the first point of contact for visitors, customers, and vendors, creating a welcoming and professional experience. This role is responsible for managing incoming calls, greeting visitors, assisting with visitor inquiries, and providing administrative support to ensure the smooth operation of the front office.

Responsibilities:

Answer, screen, and route incoming telephone calls appropriately. Provide general information and assistance to callers. Greet and assist visitors, customers, and vendors in a friendly and professional manner. Maintain visitor sign-in logs and ensure proper visitor procedures are followed. Monitor visitor access and maintain awareness of building security protocols. Direct visitors to the appropriate department or destination. Receive, sort, and distribute mail, packages, and deliveries. Provide general administrative and clerical support as needed. Maintain a clean, organized, and professional reception area. Assist the Office Coordinator with office and building supply inventory and ordering. Support additional front office and administrative tasks as assigned.

Qualifications:

Must be at least 18 years of age. High school diploma or GED required. Previous customer service, receptionist, or administrative experience preferred. Excellent verbal communication and active listening skills. Strong telephone etiquette and customer service skills. Professional, friendly, and composed demeanor when interacting with visitors and handling calls. Ability to maintain professionalism and courtesy when working with customers, vendors, and employees. Proficient computer and keyboarding skills, including familiarity with Microsoft Office applications. Strong organizational skills and attention to detail. Reliable, punctual, and dependable attendance. Ability to multitask and prioritize responsibilities in a fast-paced environment. Ability to remain seated and work at a computer for extended periods. Available to work Monday through Friday, 8:15 a.m. to 5:00 p.m.

Equal Employment Opportunity:

Neuco is proud to be an Equal Opportunity Employer. It is the policy of Neuco to afford equal employment opportunities regardless of race, color, religion, sex, national origin, ancestry, citizenship status, sexual orientation or gender identity, order of protection status, or any other protected class under state or federal law. Further, any applicable laws relating to age, marital status, pregnancy, military status, arrest record, genetic information, and disability discrimination will be strictly adhered to. This policy of equal employment opportunity applies to all aspects of the employment relationship, including but not limited to hiring, promotion, training, transfer, compensation and benefits, job placement and assignment of responsibilities, performance evaluation, training and professional development opportunities, formulation and application of human resource policies and rules, facility and service accessibility, discipline and termination, lay-offs, and all other terms and conditions of employment.

Benefits:

Neuco offers a robust benefits package to our employees, which is designed to help make a difference in their financial security, good health, and work/life fit. It includes insurance (i.e., medical, prescription drug, dental, vision, life, and disability), 401(k) and Roth retirement plans and matching, paid time off, parental leave, tuition reimbursement, an employee assistance program, a referral program, and a discretionary bonus program.

Pay:

$21.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Tuition reimbursement Vision insurance Application Question(s): Are you available to work Monday-Friday, 8:15AM to 5:00PM?

Education:

High school or equivalent (Required) Ability to

Commute:

Bolingbrook, IL 60440 (Required)

Work Location:

In person