Overview Kiara Nail Spa LLC is seeking a dynamic, friendly Front Desk Receptionist to serve as the welcoming face of our business at 3 locations: Evanston, IL; Skokie, IL; and Niles, IL. This vital role involves managing front desk operations, providing exceptional customer service, and ensuring smooth administrative workflows. The ideal candidate will be energetic, highly organized, and possess strong communication skills to create a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily business functions. Duties Greet clients warmly, ensuring they feel welcomed and attended to promptly Check in clients and set up their services in the system Schedule, coordinate, and manage appointments from multi sources, with close attention to detail Reach out to new and existing clients to clarify services and confirm appointment details are accurate, so their visit goes smoothly, as well as follow up on requests as needed Assist the Shift Lead/Manager with assigning clients to technicians, keeping service areas ready, and maintaining accurate color on file when clients check out Periodically check in with clients during their service to ensure they feel welcomed, and note their color and services in the system before checkout to ensure accuracy Process payments at checkout and manage cash handling with accuracy and accountability Provide excellent customer support by addressing inquiries professionally and courteously in person or by phone You will be a great fit if: You are responsible, a team player, and highly attentive to detail You are an excellent communicator You have exceptional phone etiquette and customer service skills to foster positive client interactions You have some experience in a front desk/receptionist role You are agile and hard-working You have excellent organizational skills (a must), are able to prioritize tasks, manage time efficiently, and handle multiple responsibilities at once while maintaining accuracy and professionalism Bilingual abilities are a plus to assist diverse client needs, but are not mandatory (Vietnamese/Spanish/Russian) Previous experience with Rewanow or similar appointment organizing software is advantageous but not required Join our team as a Front Desk Receptionist! You'll be the first friendly face clients see, helping everyone feel welcome and taking care of the details that keep our shop running smoothly. We're looking for someone upbeat and organized who doesn't mind a busy day and wants to keep learning and growing with us. This is a great fit if you're majoring in business and want hands-on experience in the real business world. You'll see how scheduling, customer service, and day-to-day operations work in a busy, growing shop. We believe in rewarding hard work. There are bonus opportunities, and your responsibilities are reviewed every 60-90 days, so you'll have a real chance to earn a raise or promotion as you grow. And if you love getting your nails done, you'll get 30% off discount at the salon

Pay:

$16.00 - $17.50 per hour Expected hours: 20.0 - 35.0 per week

Benefits:

Flexible schedule

Work Location:

In person