About Great Roofing Great Roofing LLC is a veteran-founded, family-owned roofing contractor in Joliet. Our family has been in this business for generations, and we serve homeowners and businesses across South Chicagoland. We do roofing, siding, gutters and storm damage restoration, and we're known as insurance claim specialists. We're growing fast. We need an organized, upbeat person to be the first voice and face of Great Roofing. What You'll Do Lead Management (Phone & Social Media) Answer all inbound calls in a friendly, professional way Respond quickly to leads and messages on Facebook, Instagram, Google Business Profile and our website forms Qualify new leads, collect property and damage details, and book inspections and estimates for our sales team Enter and track every lead in our CRM so nothing gets missed Follow up with leads who haven't booked yet Marketing & Social Media Plan, create and post regular content for our social media: job-site photos, before-and-afters, customer reviews, team highlights and storm updates Work with our SEO/marketing agency by sending them photos, project details, reviews and content ideas Write simple captions, short posts and updates in the Great Roofing voice Office Support Handle general admin work as needed What We're Looking For 1+ years in reception, customer service, call center or inside sales (a construction or home services background is a plus) Hands-on experience running social media for a business, not just personal accounts A clear, confident phone voice and strong writing skills Comfortable with a CRM, Google Workspace or Microsoft Office, and Facebook/Instagram Bonus skills: Canva, basic photo or video editing, short-form video (Reels/TikTok) Organized and quick to respond. You treat every lead like it matters, because it does High school diploma or equivalent (a marketing or communications degree is a plus) What We Offer $37,440-$41,600/Salary, based on experience 401K W/Matching Room to grow into a marketing coordinator or office manager role as we expand A family-owned team that trains its people and wins together Our Values Lead with Integrity. Own the Outcome. Respect Builds Trust. Driven & Purposeful. Grow Together.

Pay:

$17.00 - $18.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching

Work Location:

In person