We are seeking a part-time, customer service-oriented receptionist for our busy exotic animal & holistic care practice in Lisle, IL. The ideal candidate will have experience with multi-line telephones and client interactions of a typical veterinary office. Veterinary office experience is strongly preferred. Experience with AVImark software is a plus. This position requires evening and Saturday availbility.

General responsibilities:

• Greet clients and pets by name
• Receive all incoming calls in a timely manner
• Screen and direct calls to the appropriate doctor or staff member
• Schedule appointments appropriately to accommodate both the doctor schedule and client needs
• Ability to determine what would constitute an emergency visit and provide client with necessary instruction
• Obtain pertinent patient information in assessing emergency status prior to approaching doctor or technician about scheduling emergency visit
• Comfortable utilizing basic math skills
• Comfortable relaying to client deposit amounts for appointments, and charging the appropriate amount
• Check voicemail when arriving in the morning and return calls to clients promptly
• Consistently keep up with and respond to emails throughout the day
• Contact scheduled next day appointments with reminder of time
• Contact scheduled pre-surgery appointments with reminder of time and fasting requirements
• Ensure that client information is up to date and accurate in Avimark system, as well as in physical charts
• Process card, check, and cash payments with strong accuracy
• Accurately prepare daily deposit slips for the bank
• Close out end of day business transactions
• Balance cash drawer and petty cash after each shift Requirements
• High school diploma/GED
• Must have strong interpersonal skills and be capable of interacting with a diverse team of people with various backgrounds and interests
• Computer literacy, especially with Microsoft Office and Google programs
• Time management, organizational, and multitasking skills
• Excellent verbal and written communication
• Strong interpersonal and customer service skills Physical Demands While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear.

The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 30 pounds.

Pay:

From $17.00 per hour

Benefits:

Employee discount Application Question(s): Are you willing to work night shifts?( 8p Closing) Are you willing to work Saturdays? What are your salary expectations?

Experience:

Veterinary receptionist: 1 year (Required)

Work Location:

In person