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Administrative
Receptionist
Lisle, IL

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Express Employment Professional

Receptionist

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Job Description

Key Responsibilities Customer Service & Communication Answer, screen, and direct incoming phone calls while taking accurate messages. Welcome and assist visitors, customers, and vendors with professionalism and excellent customer service. Schedule, confirm, and coordinate appointments. Conduct warm follow-up calls to support customer service and appointment scheduling when needed. Administrative Support Provide administrative and clerical support to various departments. Maintain organized filing systems and records, both physical and electronic. Scan, organize, and distribute documents as needed. Assist with additional administrative projects and duties as assigned. Reporting & Data Management Run operational reports and update shipment statuses. Generate and maintain various company reports. Prepare customer inventory reports using company software and Microsoft Excel. Enter and maintain accurate data within company systems. Invoicing & Order Processing Process invoicing activities, including: Printing packing lists Scanning supporting documentation Creating customer invoices Converting documents to PDF format and distributing via email Learn and assist with: Order entry and order confirmations Accounts payable invoice entry Accounts receivable processes Shipment booking procedures Purchasing & Logistics Support Place purchase orders with international suppliers. Enter and transfer incoming shipment and container information into the company system. Assist with shipment tracking and logistics-related documentation. Provide occasional support with light warehouse projects when necessary. Qualifications Required High School Diploma or GED. Strong organizational, time management, and multitasking skills. Excellent verbal and written communication skills. Strong customer service orientation. Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook. Strong computer, data entry, and administrative skills. Ability to work independently and manage multiple priorities. Preferred 2+ years of office, administrative, receptionist, or customer service experience. Working knowledge of invoicing, purchasing, shipping, inventory reporting, or general accounting functions. Intermediate Excel skills, including: Sorting and organizing data Basic formulas SUM functions Copy/paste and data management functions Willingness to learn new systems and support multiple areas of the business.
Compensation & Benefits Starting Pay:
$22.00 per hour Benefits Medical Insurance Dental Insurance Vision Insurance Prescription Drug Coverage Life Insurance Short-Term Disability Insurance Illinois Paid Leave 401(k) Retirement Plan Referral Bonus Program Flexible Schedule Opportunity for advancement and professional growth About the Company We are committed to providing exceptional customer service while maintaining efficient business operations. We offer a supportive work environment where employees are encouraged to learn new skills, contribute across departments, and grow with the organization as business needs evolve.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Bonuses/Stipends