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NW
Naperville Wellness & Salt Cave
Receptionist/Office Assistant
Job Description
Job Summary We are seeking a team-oriented, efficient, and professional Front Desk Receptionist to support our growing Wellness Center. The ideal candidate possesses strong communication skills, a dedication to excellent customer service, and the ability to multitask in a fast-paced environment. You will be the face of our practice, ensuring a welcoming and seamless experience for all patients and clients. Responsibilities Greet patients and clients warmly upon arrival and manage the check-in and check-out process. Answer incoming calls, schedule/reschedule appointments, and take accurate messages. Collect co-pays/payments and process daily transactions. Assist patients with intake paperwork and assist in updating patient records in our software. Provide knowledgeable information regarding our wellness products, services, and programs. Maintain a clean, organized, and welcoming front desk and waiting area. Collaborate with the support team to address patient inquiries and resolve issues in a timely manner. Qualifications 1+ years of experience in front desk, medical receptionist, or customer service role (Clinic/Wellness experience preferred). Strong computer literacy and familiarity with scheduling software or EHR systems. Excellent phone etiquette, interpersonal skills, and professional demeanor. Strong organizational skills and ability to prioritize tasks efficiently.
Job Types:
Full-time, Part-time Pay:
$16.00 - $17.00 per hourBenefits:
Employee discount Flexible scheduleWork Location:
In personBenefits
- Flexible Work Schedules
- Dental Insurance
- Discounts/Reimbursements
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Scorecard
Based on Illinois data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,883 / year median in Illinois
+6% projected growth