A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Oak Brook, IL Job Details Part-time $17 - $19 an hour 1 day ago Benefits Paid time off Employee discount Flexible schedule Referral program Qualifications Visitor query response Maintaining an organized workspace Phone communication Labeling Greeting customers Client inquiry handling Answering guest questions Mail distribution Phone call screening Radio communication systems Package delivery Stocking Guest rapport building Entry level
Full Job Description Position:
Front Desk Receptionist FLSA Status:
Non-Exempt Job Summary Butterfield Country Club is seeking a friendly, professional, and service-oriented Part-Time Front Desk Receptionist to join our team. This position is responsible for ensuring exceptional member and guest service by providing a warm welcome, professional assistance, and accurate communication of Club information. The ideal candidate possesses outstanding interpersonal skills, strong attention to detail, and the ability to multitask effectively in a fast-paced hospitality environment. As the first point of contact for members and guests, the PM Front Desk Receptionist plays a key role in creating a positive and memorable experience while upholding the high standards and hospitality of Butterfield Country Club. Essential Functions Greet members and guests immediately with a warm, professional, and sincere welcome. Use clear and positive communication, addressing members by name and responding promptly to requests or questions. Answer incoming calls promptly (within three rings), taking accurate messages and transferring calls appropriately. If leaving the front desk, notify a manager via radio to ensure proper coverage and communication. Deliver mail and small packages to the appropriate departments or recipients in a timely manner during non-peak hours, or notify management when mail is available for pickup. Provide information on Club hours, amenities, events, and policies as requested. Anticipate member and guest needs and respond proactively to enhance satisfaction, including offering assistance with directions, materials, or carrying items when appropriate. Assist in preparing printed buffet labels for banquets, club events, and dining, or other materials as directed by management. Maintain an organized and tidy front desk area and ensure supplies are stocked. Adhere to Club service standards, policies, and confidentiality requirements. Maintain discretion and professionalism when managing member or guest information. Support other departments as needed to ensure seamless Club operations. Personal cell phone use, including texting, browsing the internet, or searching online, is not permitted while on duty or in the presence of members. Assist in other assignments not included in Duties & Responsibilities as directed by management to support overall Club operations
Pay:
$17.00 - $19.00 per hour
Benefits:
Employee discount Flexible schedule Paid time off Referral program
