Front Desk Receptionist The Pet's Home LLC Oswego, IL Job Details Full-time $16 - $19 an hour 23 hours ago Qualifications Customer communication Social media brand management Full Job Description Overview Front Desk Representative - Dog Daycare & Boarding Facility We are seeking a reliable, professional Front Desk Representative to join our dog daycare and boarding team. This position requires strong communication skills, an excellent customer-service mindset, and the ability to manage a variety of administrative and client-facing responsibilities in a busy environment.

Responsibilities:

Serve as the first point of contact for clients, providing courteous and efficient service Manage check-ins, check-outs, reservations, and scheduling Maintain accurate records and ensure all client information is properly documented Create and manage social media content to support marketing efforts Assist with sales by guiding clients toward appropriate services and memberships Collaborate with team members to maintain smooth daily operations Uphold facility policies, safety standards, and professional expectations

Qualifications:

Previous experience in customer service, front desk, or administrative roles Social media management experience required Sales or client relations experience preferred Strong organizational skills and attention to detail Self-motivated, dependable, and able to work independently Professional, positive, and confident communication style Comfort working in an environment with dogs of all sizes and temperaments This is a key role within our facility, and we are looking for someone who is committed, responsible, and able to represent our organization with professionalism. To apply, please submit your resume and a brief statement of interest.

Job Type:

Full-time Pay:

$16.00 - $19.00 per hour

Work Location:

In person