Spa Receptionist

Spa Receptionist Park Ridge, IL Job Details Part-time $15 an hour 20 hours ago Benefits Dental insurance 401(k) Vision insurance 401(k) matching Employee discount Gym membership Pet insurance Qualifications Maintaining an organized workspace Guest relations Sales transaction processing Financial transaction processing Phone communication Greeting customers Safe environment creation Appointment scheduling Clean workspace maintenance Balancing end-of-day transactions Entry level Client interaction via phone calls

Full Job Description Benefits:

401(k) Dental insurance Employee discounts Training & development Vision insurance Your Role as a

Spa Receptionist:

As a Spa Receptionist at FFC, you'll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional. You'll be responsible for maintaining a clean, safe, and inviting environment while providing top-notch customer service that reflects FFC's core values.

Position:

Spa Receptionist Job Type:

Part-time Location:

FFC Park Ridge Required Shifts:

Monday 3-9pm and Wednesday 4-9pm

Compensation:

$15 per hour

Duties and Responsibilities:

Welcome with

Warmth:

Greet members by name with a smile, creating a positive first impression Maintain a

Pristine Space:

Keep the spa's front desk, and tanning areas (if applicable) spotless and organized

Professional Communication:

Answer incoming calls and direct them with professionalism and care

Appointment Management:

Coordinate with spa staff to manage bookings, ensuring seamless scheduling

Handle Transactions:

Process payments accurately and maintain a balanced cash drawer at the end of each shift

Client Connection:

Make reminder and confirmation calls to ensure clients are well-informed about their appointments Be an

Expert:

Educate clients on Recovery Lounge services, including the medical benefits and precautions, and guide them in selecting the best products and services for their needs

Respond & Support:

Address members' questions and concerns and provide additional support to other departments as needed

What We Offer:

Insurance:

Dental, and Vision through Blue Cross Blue Shield of Illinois 401

K:

Company match

Fitness Education:

Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer).

Continued Education:

Access to FFC University courses and discounted certifications.

Other Perks:

Club Membership:

Complimentary access to all FFC locations.

Discounts:

25% off Spa, Retail, and Fitness classes.

Employee Appreciation:

Programs and benefits like Pet Insurance, T-Mobile discounts, and more.

Inclusive Culture:

A welcoming and diverse team environment. Our Commitment to

Hospitality:

FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.